If we are going to take on the challenge of improving communication and related behavior, a.k.a. “soft” skills among health care professionals, we should be realistic. As nurses, doctors, and other health care professionals, we are keenly aware of how difficult changing behavior can be. We see it daily in our patients’ efforts regarding healthy choices and lifestyles. For example, it can be hard to lose weight, exercise regularly, or …
Post Author: Beth Boynton, RN
Beth Boynton is a nurse and improvisation practitioner.
Distinguishing between the terms “bully” and “bullying” is an important step that we can take in order to eliminate or at least minimize any disruptive or undermining behaviors that are often associated with bullying. Yelling at, humiliating, excluding, gossiping about others are a few of ways we humans cleverly demonstrate disrespect for others. And we all know that lack of respect is a persistent and pervasive problem in health care.
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