How just culture can reduce burnout and boost health care staff retention
Health care systems acknowledge that how they respond to mistakes significantly impacts their workforce’s morale, retention, and overall productivity. The consequences of a punitive culture are costly in terms of financial and operational costs, as it discourages reporting, promotes burnout or fatigue, and aggravates staff turnover. Conversely, implementing a just culture promotes psychological safety, continuous learning, and fairness, which enables health care staff to remain engaged and resilient throughout their …