How to be aware of patients’ non-medical needs

“It kind of strips you of any pride that you have. It was very humbling.”

As a care manager, Mary helps patients follow their care plans by coordinating medical visits and community resource referrals, but this was the first time Mary shadowed one of her patients out in the community. At the food bank, Mary watched her patient, who was living with diabetes, receive one box of macaroni along with other …

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