Coaching physician wellness? Help them think inside the box.
A few years ago, I was leading the training workstream of a multi-million-dollar EMR implementation. The platform included 25 applications, from scheduling to revenue collection, and we trained over 17,500 employees in 12 weeks prior to go-live. A significant part of the training effort included 4100 clinicians (physicians, house staff, medical students, allied health) across 137 specialties in both inpatient and ambulatory workflows. Many of them needed multiple specialty apps …
