The pandemic reinforces the need of listening to patients

Three months ago, none of us thought we would be shifting our practices from office visits and hospital rounds to telemedicine and virtual check-ins.  In fact, we would have not only denied it was possible, but touted concern for the decline in patient care. As pandemic concerns reached the United States in March, telemedicine visits began to climb, and many practices have reported increases of 500 percent or more for …

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