Several weeks ago, Americans physicians started receiving reports that our Italian colleagues were being forced to decide which of their patients would receive life-sustaining therapy for COVID-19. Across the United States, American physicians are on the brink of similar devastating choices, if they’re not there already. Some states have started preparing by creating guidelines to help physicians make ...

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In 1996, Jerry Maguire was fired for advocating a reduction in his sports management firm’s client base thereby risking the firm’s profits.  While writing his infamous memo (or as he would tell you, his mission statement), he recalled his mentor’s advice: “The key to this business is personal relationships.” Tom Cruise’s voiceover continues: “Suddenly, it was all pretty clear. The answer was fewer clients. Less money. More attention. Caring for them, ...

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