Everyone has value. Even the angry man screaming at you.

In my third year of medical school, I started a rotation at the nearby VA hospital. Walking toward the polished glass doors that morning, I saw my reflection — clean white coat, assured expression to cover up how lost I felt. It was my second clinical rotation ever, and my first time at the VA.

I found my team and soon met a patient I’d be seeing for the next month. …

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