Patients: Play the role of a consumer who has choices

I empathize with people who don’t take an active role in their health care decisions. There are real barriers to any of us really getting engaged: limited information about price and quality, a perpetuated culture of “doctor knows best,” and a daunting and confusing set of rules about coverage. Who wants to think about it?

There are only so many minutes in the day or neurons in the brain. So, we …

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