When the Lexington, Kentucky VA Medical Center pioneered the “disclosure and offer” risk management strategy in 1987, it sought to make patients whole without the need to litigate. As part of this process, before meeting with injured patients, VA risk managers contacted the patient and recommended they seek their own legal counsel who they were welcome to bring to the meeting. The VA viewed this as a necessary step for …
Post Author: Steve S. Kraman, MD and Gabriel Teninbaum, JD
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