How serving LGBTQ patients teaches valuable lessons on patient experience and the practice of medicine

As clinicians, our medical training teaches us to categorize and diagnose. But caring for people can sometimes be gray – it’s not always black or white.

In 2017, my colleague Dr. Kyle Christiason launched our health system’s first clinic dedicated to providing compassionate and affirming care to lesbian, gay, bisexual, transgender, queer, and questioning communities. As the Waterloo clinic got underway, we saw a growing need for services in central Iowa …

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