Crazy is how you feel when working within a system you feel you cannot change

You know that one patient? The one who calls the nurses every five minutes and keeps hoarding the jello cups down the hall? She has a thousand problems but doesn’t bother to take care of herself. She keeps coming back complaining about her issues and wasting our time by asking the same question again and again without listening to what we say. And don’t get me started on how awful …

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