Medical error disclosure programs: Old habits die hard

A radical change is emerging from within our health care system: Rather than deny or defend medical errors, some hospitals are acknowledging them upfront. This enlightened response has been gaining ground since 2001 when the University of Michigan Hospital introduced one of the first medical error disclosure programs: the Michigan Model.

Hospitals that adopt the model also promise to explain why the error occurred, apologize, offer fair compensation, and learn from …

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