Debunking the myths around asynchronous care

It is no secret that telehealth adoption has skyrocketed as a result of the pandemic, and because of that, many health systems are in the process of shifting to a virtual-first hybrid care model. Unfortunately, video visits, which most will equate with telehealth, have done little to help with the age-old issues of patient access and convenience, provider efficiency, and rising health care costs.

Patients often encounter the same frustrations during …

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