Controlling physician behavior

Some years ago, I had the privilege of serving as chief of staff of my community hospital. One of my responsibilities was to review complaints directed at doctors. Ten to twenty “occurrence reports” came across my desk every week. Most were from nurses who felt doctors had unfairly reproached them.

Hospitals are required by their deeming organizations — ours is The Joint Commission (TJC) — to adjudicate each item with due …

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