In 2015, I began having in-depth conversations with directors of service, students, and residents about their educational needs. I asked, “What do you need? How can the library budget help you to solve your problems?”

Everyone was thrilled to have this conversation.

My goal was to purchase resources that the clinicians would use, and so I wanted to answer the following questions: Who would use them? ...


Wellness initiatives are not always yoga or nutrition advice or Zumba classes. They can also be filling clinicians' requests or solving their problems. I first realized this when a social worker included receiving full-text articles that she requested as part of her presentation about wellness. As the director of a health sciences library, my role is to help manage the educational needs of the hospital. To assess need, I hold hour-long, ...


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