I wanted to share a serendipitous story about a patient I saw in the office today.   I normally introduce myself when I enter the room, but today was particularly chaotic, and I wrongly assumed she would know my name.  I sat down, said hello, and asked how I could help her.  She shared with me that she was having new-onset upper abdominal pain and was due for a colonoscopy.  I ...

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When a patient is dissatisfied with his or her care, he or she can consult an attorney, who will enlist a physician “expert” to determine if a doctor has deviated from the standard of care and whether that deviation caused a negative outcome. Over the past decade of reviewing cases involving medical malpractice, I have identified five categories of medical error, which has improved how I care for my patients. 1. ...

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