Patricia J. Rullo is a patient safety radio host and can be reached at Speak Up and Stay Alive.
Recently, I made a doctor’s appointment with a new physician at a different hospital system. During my last encounter with our family’s primary care doctor, his angry, unprofessional and unnerving behavior not only scared me at the time — it scared me away for good. So forced to navigate away from crazy — I found myself with this new doctor.
Upon entering the front door of the new medical center, I …
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