It only takes a moment of laughter to alleviate a crappy situation

One day recently, while working as a nursing assistant, I heard a shrill, gravely cry for help pierce the air in the hallway of the long-term memory care facility where I work. I sprinted to the room where the pleading call was coming from, and in the two seconds it took to reach the room, a million different worst-case scenarios passed through my mind. Broken hip, pool of …

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