I saw Kaitlin (identifying information changed) and her husband Brandon seven days before she died. Kaitlin's cancer had been in remission at our last visit, but this day she looked awful. I estimated she had less than three months to live. As I think being surprised by death is unhelpful, I decided to test whether they were prepared to take on bad news by mentioning that she didn't look like ...

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I made my 10:20 a.m. patient wait while I told my support staff about my day off. "I was getting an ice cream when I saw a car accident. By the time I got there, it was clear that there were no serious injuries and all I did was to distract the passenger so she wouldn't panic while we waited for EMS. Her husband hit a tree with their van, and ...

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