Don’t shut the phones down in the middle of the day

I work in a fantastic place. About 14 years ago, I transferred away from primary care to dermatology and have never looked back. I’m now seeing more patients per day than I’ve ever done, and I no longer stay hours behind after the office is closed. For once, I leave the office as scheduled. One difference in the practices repeatedly rises above others to explain why that might be. The …

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