How often did doctors treat you with courtesy and respect? 

During this hospital stay, how often did doctors treat you with courtesy and respect?   Seriously?  Why is this question even necessary?  Obviously, because it doesn’t always happen.  Well, that’s interesting.  Maybe interesting isn’t the word.  Maybe the word is, “shocking.”  I can’t fathom treating any patient with anything less than courtesy and respect.   I just don’t get it.

I’m not accusing anyone of being rude to patients.

Remember, HCAHPS are not necessarily …

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