What’s the X-factor in life or death medical situations?
I was a brand-new intern in the intensive care unit, and Cassandra was the very first patient I saw there. A petite, slender woman, she was rolled in on a stretcher, accompanied by her tall, athletic husband, Jack.
Cassandra was in her 20s, like me — but mortally ill. That grabbed my attention from the start. But the biggest lesson she taught me came about because we got her prognosis all …
