David Hoke, MD, MBE, Kenneth V. Iserson, MD, MBA, and Jesse Basford, MD

My patient was very upset. The 34-year-old mother of two young children had come to the emergency department (ED) with abdominal pain despite her COVID-19 concerns. I had just told her that she had a benign ovarian cyst rather than the life-threatening condition that she had imagined. She was happy with the diagnosis, but she feared that her employer-supplied health insurance would not cover this “non-emergent” diagnosis. How could it ...

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