Patient no-shows often have complicated reasons behind them [PODCAST]

“I typed up a brief response to the no show memo, hit reply, and then deleted the original message. It’s not that I am a fan of wasting time and resources, but for now, I have a general personal policy to never dismiss pregnant patients. I’d have to try to address her barriers to care.  Again.  Our clinic tended to be a safety net for health care in the city, if I dismissed her, where would she go?  I do believe people can be changed.  Also, help me when I really don’t believe it.”

Erin Hoffman is a family physician.

She shares her story and discusses her KevinMD article, “The patient who no-shows.”

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Hosted by Kevin Pho, MD, The Podcast by KevinMD shares the stories of the many who intersect with our health care system but are rarely heard from.

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