Why patients should not be called clients

Apparently, there’s a shift to calling patients “clients” in community nursing publications.

Kim at Emergiblog takes exception to that, saying that although medical care is rapidly becoming a commodity, “it is the only service in which people expose themselves emotionally, physically and spiritually, or share the most intimate details of their lives.”

Patients are looking for something more, like “to be cared about while they are being cared for.”

Which is why they should never be called clients.

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