It is no secret that to solve ED overcrowding, primary care access needs to be addressed:

I am speaking specifically of those 4 in 5 New Yorkers who are using ERs for non-emergencies and who receive a far greater continuity and quality of care in a primary care setting with their everyday doctor than they do in an emergency room with a doctor the patient has never met before.

In order to give patients the primary care options, however, we must support the community health centers, private practitioners and hospital outpatient departments that deliver the best in primary care. And that starts with the city and state committing themselves to a full healthcare system, rather than solely a disease-treatment system.