No-shows and malpractice

Better find out why they aren’t showing up:

Your patient, a diabetic, calls to cancel an appointment for a checkup. He’ll reschedule after he returns from vacation, he says. Several months later, you still haven’t heard from the patient. But you have heard from his attorney, who’s filed a lawsuit against you for failing to diagnose retinopathy. Among the allegations: The patient was never told that the consequences of forgoing regular checkups could be dire.

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