Some patients don’t see things from the other side:

The panel’s participants were very enthusiastic for this opportunity to tell the seniors about what all is available in our area, and the audience members had a lot of good questions. The fourth speaker, the representative for the area council on aging, recommended a somewhat assertive style of getting the patients’ needs met.

“Don’t let your doctor shoo you out of the room in five minutes,” he said. “You are paying them. They work for you. If you need an hour, demand an hour.” He further recommended badgering the appointment setters and nurses in the office if the patients felt rushed.