Skip to content
  • About
  • Contact
  • Contribute
  • What Physicians Say
  • My Book
  • Careers
  • Podcast
  • Speaking
KevinMD.com — Social media's leading physician voice
  • All
  • Physician
  • Burnout
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
  • All
  • Physician
  • Burnout
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
    • All
    • Physician
    • Burnout
    • Practice
    • Policy
    • Finance
    • Conditions
    • .edu
    • Patient
    • Meds
    • Tech
    • Social
    • About
    • Contact
    • Contribute
    • What Physicians Say
    • My Book
    • Careers
    • Podcast
    • Speaking
KevinMD.com — Social media's leading physician voice
  • All
  • Physician
  • Burnout
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
    • All
    • Physician
    • Burnout
    • Practice
    • Policy
    • Finance
    • Conditions
    • .edu
    • Patient
    • Meds
    • Tech
    • Social
    • About
    • Contact
    • Contribute
    • What Physicians Say
    • My Book
    • Careers
    • Podcast
    • Speaking
  • About Kevin Pho, MD, Founder of KevinMD
  • Aging and dementia: what physicians say, in their own words
  • Artificial intelligence: what physicians say, in their own words
  • Be heard on social media’s leading physician voice
  • Cancer: what physicians say, in their own words
  • Children’s health: what pediatricians say, in their own words
  • Contact Kevin
  • COVID-19: what physicians wrote as it happened
  • Custom enhanced author page pricing
  • Diabetes and obesity: what physicians say, in their own words
  • Direct primary care: what physicians say, in their own words
  • DMCA Policy
  • End of life: what physicians say, in their own words
  • Establishing, Managing, and Protecting Your Online Reputation: A Social Media Guide for Physicians and Medical Practices
  • GLP-1 drugs: what physicians say about Ozempic and its successors, in their own words
  • Heart disease: what physicians say, in their own words
  • Immigration and medicine: what physicians say about immigrant doctors and immigrant patients, in their own words
  • KevinMD influencer opportunities
  • Medical errors: what physicians say, in their own words
  • Medical ethics: what physicians say, in their own words
  • Medical malpractice: what physicians say, in their own words
  • Medical school: what students and physicians say, in their own words
  • Mental health: what psychiatrists and physicians say, in their own words
  • Nursing: what nurses and physicians say, in their own words
  • Opinion and commentary by KevinMD
  • Opioids: what physicians and pain patients say, in their own words
  • Physician burnout speakers to keynote your conference
  • Physician burnout: what physicians say, in their own words
  • Physician Coaching by KevinMD
  • Physician keynote speaker: Kevin Pho, MD
  • Physician personal finance: what physicians say about their own money, in their own words
  • Physician Speaking by KevinMD: a boutique speakers bureau
  • Physician suicide: what physicians say, in their own words
  • Physicians and administrators: what physicians say about who runs medicine, in their own words
  • Primary care physician in Nashua, NH | Kevin Pho, MD
  • Primary care: what physicians say, in their own words
  • Prior authorization: what physicians say, in their own words
  • Privacy Policy
  • Private equity and corporate medicine: what physicians say, in their own words
  • Race and medicine: what physicians say, in their own words
  • Recommended services by KevinMD
  • Residency: what residents and attendings say, in their own words
  • Scope of practice: what physicians, nurse practitioners, and PAs say, in their own words
  • Subscribe to the KevinMD enhanced author page
  • Subscribe to the newsletter
  • Surgeons and surgery: what surgeons say, in their own words
  • Take-home messages: what physicians say when asked to leave one
  • Terms of Use Agreement
  • Thank you for subscribing to KevinMD
  • Thank you for upgrading to the KevinMD enhanced author page
  • The electronic health record: what physicians say, in their own words
  • Vaccines: what physicians say, in their own words
  • Violence against health care workers: what physicians and nurses say, in their own words
  • What physicians say: the KevinMD records
  • Women in medicine: what women physicians say, in their own words
  • Women’s health: what physicians say, in their own words

Fragmented care left nobody responsible for the patient

Ronald L. Lindsay, MD
Conditions and Diseases
September 19, 2026
Share
Tweet
Share

After my wife Kathy died, I spent months replaying the events that led to her death. As a physician, I naturally searched for explanations. As a husband, I searched for accountability. What I found instead was a troubling lesson about modern institutions. They are often brilliant at analyzing complexity and surprisingly poor at recognizing the obvious.

Kathy’s medical history was undeniably complex. End-stage renal disease. Coronary artery disease. Heart failure. Peripheral vascular disease. Multiple hospitalizations. MRSA bacteremia. Endocarditis. Pulmonary embolism. Pneumonia. Malnutrition. Pressure ulcers. Dialysis dependence.

There were specialists for everything. There was a nephrologist. There was a cardiologist. There was a vascular surgeon. There was an infectious disease specialist. There were pulmonologists, hospitalists, nurses, therapists, and consultants.

Each professional viewed a portion of Kathy’s illness through the lens of his or her expertise. What nobody seemed willing to do was step back and ask a different question: What is happening to this patient as a whole?

As a developmental pediatrician, that question defined my career. My patients rarely fit neatly into a single box. Understanding them required synthesizing developmental, medical, behavioral, educational, neurological, and psychosocial information. The most important insights rarely originated from one discipline. They emerged from connections among disciplines. Integration was not a luxury. It was the job.

When Kathy became ill, I discovered that integration was precisely the skill modern systems seemed least prepared to value. I repeatedly tried to bring specialists together. I repeatedly pointed out interactions among diagnoses and treatments. I repeatedly attempted to connect dots that seemed obvious once viewed together but invisible when viewed separately.

Inside the hospital, however, I was no longer primarily regarded as a physician accustomed to analyzing complex systems. I was the husband. That distinction mattered. The observations of a physician are often granted authority. The observations of a spouse may be interpreted as emotion. I was both. Too often, only one role was recognized.

Ironically, after all the complexity, the event that appears to have ended Kathy’s life may not have been particularly complicated at all. Her death certificate lists end-stage renal disease as the underlying condition and aspiration pneumonia as the immediate cause of death.

Aspiration is not an exotic diagnosis. Pediatricians encounter it. Nurses encounter it. Parents encounter it. Mothers understand intuitively that feeding is not simply about nutrition. Positioning matters. Reflux matters. Keeping the head elevated matters. The relationship between feeding and aspiration is taught every day to families caring for vulnerable children.

Yet during Kathy’s final illness, I found myself worrying about those same principles. I watched feeding decisions. I watched positioning decisions. I worried about aspiration risk. I worried about reflux. I worried that increasingly sophisticated discussions about complex medical problems were obscuring a far more basic concern.

Whether my conclusions were ultimately correct is not the point. What troubles me is that they seemed unworthy of serious consideration. The irony is difficult to ignore.

Medicine identified heart failure. Medicine identified MRSA bacteremia. Medicine identified endocarditis. Medicine identified pulmonary embolism. Medicine identified dozens of complicated medical conditions. Yet I was left wondering whether a danger familiar to pediatricians, nurses, and parents had been overlooked in plain sight.

Complexity can create a peculiar form of blindness. When enough specialists become involved, every problem acquires its own owner. The heart belongs to cardiology. The kidneys belong to nephrology. The lungs belong to pulmonology. The infection belongs to infectious disease. The feeding belongs to someone else. Eventually, the patient disappears beneath the organizational chart.

ADVERTISEMENT

After Kathy’s death, I sought accountability. There, too, I encountered the problem of complexity. The legal system is generally well equipped to evaluate discrete events. A missed traffic signal. A defective product. A slip-and-fall. A clear sequence of cause and effect.

But what happens when harm emerges not from one decision but from dozens? What happens when responsibility is distributed among multiple institutions, multiple specialists, multiple admissions, multiple delays, and multiple communication failures? What happens when no single event tells the story, but the cumulative effect does?

The central question was never simply who committed the fatal error. The central question was how a series of decisions, reasonable when viewed individually, combined to produce a tragic outcome. That question proved remarkably difficult to pursue.

The challenge was not merely medical. It was institutional. Medicine divides responsibility among specialties. Law divides responsibility among claims, defendants, standards, and theories of causation. Both systems are designed to examine pieces. Neither is particularly well designed to evaluate what happens when the failure exists in the connections between those pieces.

As a developmental pediatrician, I spent my career studying those connections. Complexity did not eliminate the need for integration. Complexity created the need for integration. Yet when Kathy became ill, I discovered that integration was nobody’s assigned responsibility. When she died, I discovered that accountability for failures of integration was equally difficult to assign.

If nobody is responsible for integration, who is responsible for the patient? And if nobody is responsible for integrating the story afterward, who is responsible for justice? Those questions continue to haunt me.

During my career, families brought me pieces of puzzles that no one else could assemble. Developmental pediatricians are trained to search for connections that cross boundaries and disciplines. When Kathy became ill, I assumed someone would perform that same function for her. When she died, I assumed someone would perform that same function in pursuit of accountability. I now wonder whether either system had assigned that responsibility to anyone.

Every specialist owned a piece of Kathy’s care. Every professional owned a fragment of her story. Every institution owned a portion of the process. But ownership of the whole picture belonged to no one. And sometimes the most devastating failures occur not because nobody cared, but because nobody was responsible for seeing what should have been obvious all along.

Ronald L. Lindsay is a retired developmental-behavioral pediatrician whose career spanned military medicine, academic leadership, and national advocacy for dignity-centered neurodevelopmental care. His NIH-funded work with the RUPP Autism Network helped define evidence-based approaches to autism and related developmental disorders.

He directed the LEND Program at The Ohio State University and founded JBLM CARES, a $10 million autism resource center for military families. His writing spans clinical scholarship and long-form fiction. He is the author of The Mercy Directive and the six-novel Cassandra series, a completed political and medical fiction saga tracing the rise of the Cassandra system from its origins to its national and international legacy. His forthcoming memoir, The Quiet Architect, examines how conscience and structure collide in modern medicine.

He shares updates on LinkedIn.

Prev

Non-opioid pain management gets separate pay in 2026

September 19, 2026 Kevin 0
…
Next

Why the family medical history lives with women caregivers

September 19, 2026 Kevin 0
…

Tagged as: Palliative Care

< Previous Post
Non-opioid pain management gets separate pay in 2026
Next Post >
Why the family medical history lives with women caregivers

 

ADVERTISEMENT

More by Ronald L. Lindsay, MD

  • Fragmented care made my family her care coordinator

    Ronald L. Lindsay, MD
  • A military pediatrician inside the nuclear readiness system

    Ronald L. Lindsay, MD
  • Toxic leadership in medicine punishes doctors who speak up

    Ronald L. Lindsay, MD

Related Posts

  • More physician responsibility for patient care

    Michael R. McGuire
  • Fragmented care is the gap digital health left open

    Robert Nieves, JD, MBA, MPA, RN
  • Patient care is not a spectator sport

    Jim Sholler
  • A universal patient medical record

    Michael R. McGuire
  • Why visitor bans hurt patient care

    Emmanuel Chilengwe
  • A new boon for Big Data and patient care

    Michael R. McGuire

More in Conditions and Diseases

  • Drought and antibiotic resistance are linked in new study

    Benedette Cuffari
  • Pain score after surgery should not define recovery

    Dr. Girishkumar Modi
  • Shift work and circadian rhythms shape the 24/7 workplace

    Deepak Gupta, MD
  • Telehealth and postpartum psychosis defy simple blame

    Rabia Cheema, MD
  • Underage online gambling needs more than a checkbox

    Kayvan Haddadan, MD
  • Why must fourth trimester care begin after delivery?

    Allison P. Boyle, DPA, PA-C
  • Most Popular

  • Past Week

    • Retirement isn’t the end of medicine, it’s a second act [PODCAST]

      The Podcast by KevinMD | Podcast
    • The conflict of interest that discloses as nothing

      Martha Rosenberg | Medications
    • Observation status is a clinical choice, not a billing one

      Chinyelu E. Oraedu, MD | Physician
    • 4 fibromyalgia myths the current evidence doesn’t support

      Kayvan Haddadan, MD | Conditions and Diseases
    • AI governance in health care has to reach the exam room

      Amanda Heidemann, MD | Health Technology
    • The Pennsylvania measles outbreak and the cost of forgetting

      Christine King, CRNA | Conditions and Diseases
  • Past 6 Months

    • Why CDC opioid guidelines get the overdose data wrong

      Richard A. Lawhern, PhD | Conditions and Diseases
    • Retirement isn’t the end of medicine, it’s a second act [PODCAST]

      The Podcast by KevinMD | Podcast
    • Sensory processing in autism and the brain’s volume control

      Josette Pelatan, PhD | Conditions and Diseases
    • What maternity care deserts cost a town

      Manisha Kaliaperumal | Health Policy
    • Why medicine needs a national physician license now

      Vaishali Popat, MD, MPH | Physician
    • A cold cost $945. The cost of primary care is broken.

      Susan Newman, MD | Physician
  • Recent Posts

    • Observation status is a clinical choice, not a billing one

      Chinyelu E. Oraedu, MD | Physician
    • Kratom is two drugs: the leaf versus the concentrate

      Kratom bans confuse the leaf with a semisynthetic opioid

      Heidi Sykora, DNP | Health Policy
    • Stigmatizing language in medical records harms care

      Monica McEathron | Patient
    • Improving patient access starts with board governance

      Donna Harvin‑Graham, MBA | Patient
    • Drought and antibiotic resistance are linked in new study

      Benedette Cuffari | Conditions and Diseases
    • Pain score after surgery should not define recovery

      Dr. Girishkumar Modi | Conditions and Diseases

Subscribe to KevinMD and never miss a story!

Get free updates delivered free to your inbox.


Find jobs at
Careers by KevinMD.com

Search thousands of physician, PA, NP, and CRNA jobs now.

Learn more

Leave a Comment

Founded in 2004 by Kevin Pho, MD, KevinMD.com is the web’s leading platform where physicians, advanced practitioners, nurses, medical students, and patients share their insight and tell their stories.

Social

  • Like on Facebook
  • Follow on Twitter
  • Connect on Linkedin
  • Subscribe on Youtube
  • Instagram

ADVERTISEMENT

  • Most Popular

  • Past Week

    • Retirement isn’t the end of medicine, it’s a second act [PODCAST]

      The Podcast by KevinMD | Podcast
    • The conflict of interest that discloses as nothing

      Martha Rosenberg | Medications
    • Observation status is a clinical choice, not a billing one

      Chinyelu E. Oraedu, MD | Physician
    • 4 fibromyalgia myths the current evidence doesn’t support

      Kayvan Haddadan, MD | Conditions and Diseases
    • AI governance in health care has to reach the exam room

      Amanda Heidemann, MD | Health Technology
    • The Pennsylvania measles outbreak and the cost of forgetting

      Christine King, CRNA | Conditions and Diseases
  • Past 6 Months

    • Why CDC opioid guidelines get the overdose data wrong

      Richard A. Lawhern, PhD | Conditions and Diseases
    • Retirement isn’t the end of medicine, it’s a second act [PODCAST]

      The Podcast by KevinMD | Podcast
    • Sensory processing in autism and the brain’s volume control

      Josette Pelatan, PhD | Conditions and Diseases
    • What maternity care deserts cost a town

      Manisha Kaliaperumal | Health Policy
    • Why medicine needs a national physician license now

      Vaishali Popat, MD, MPH | Physician
    • A cold cost $945. The cost of primary care is broken.

      Susan Newman, MD | Physician
  • Recent Posts

    • Observation status is a clinical choice, not a billing one

      Chinyelu E. Oraedu, MD | Physician
    • Kratom is two drugs: the leaf versus the concentrate

      Kratom bans confuse the leaf with a semisynthetic opioid

      Heidi Sykora, DNP | Health Policy
    • Stigmatizing language in medical records harms care

      Monica McEathron | Patient
    • Improving patient access starts with board governance

      Donna Harvin‑Graham, MBA | Patient
    • Drought and antibiotic resistance are linked in new study

      Benedette Cuffari | Conditions and Diseases
    • Pain score after surgery should not define recovery

      Dr. Girishkumar Modi | Conditions and Diseases

Copyright © 2026 KevinMD.com | Powered by Astra WordPress Theme

  • Terms of Use Agreement
  • Privacy Policy
  • DMCA Policy
All Content © KevinMD, LLC
Site by Outthink Group

Leave a Comment

Comments are moderated before they are published. Please read the comment policy.

Loading Comments...