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Are your patients uncomfortable with a scripted physical?

Hans Duvefelt, MD
Physician
July 21, 2015
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One of the ghosts in every exam room is the institution that pays many private doctors over ten million dollars, the authority that determines that you can order a BNP (brain natriuretic peptide) to look for heart failure in patients with shortness of breath but not when they have leg edema. You know who I’m talking about: Medicare.

Medicare is not only deciding what services to pay for; they are also scripting entire doctor-patient visits.

As Medicare goes, so goes the nation’s health care. Except when it comes to annual checkups. For decades, just about all insurers except Medicare-covered annual exams, and even paid pretty well for them. Now that the USPSTF has stopped recommending annual exams, Medicare — read Obamacare — has started demanding them. However, they are not paying for the kind of exams patients have come to expect, but a watered-down, scripted event in the spirit of the “Welcome to Medicare” exam that at least yours truly refused to provide from day one.

I have been brushing off the annual wellness visit (AWV) until now, but it has become a quality indicator that our clinic has to report statistics on, so I need to change my ways.

For the past few days, I have been studying the scripts for the AWV. I have printed up the forms I will need in order to follow the script, since our EMR only has a template for the “Welcome to Medicare” visit, but not for the annual wellness visit.

I have scratched my head about the covered baseline EKG when the USPSTF recommends against it, the PSA screening when the evidence doesn’t support it, and several other items on the checklist.

I have duly noted that some clinics, after being audited, have had to call patients back in at no charge to complete missing items on the checklists. I have also noted, although I’m not sure I can comply with, the requirement that any actual physical exam performed during one of these visits requires the patient to sign an ABN (advance beneficiary notice) that they might get a bill that isn’t covered by Medicare. I think I’ll just listen to some hearts and lungs without telling Uncle Sam about it.

Actually, I am a bit surprised that the roll-out of this scripted non-physical didn’t cause more of a stir when it happened. I was only vaguely aware of it. It is quite remarkable that a payer is now micromanaging what happens in the exam room to such an extreme degree.

I am figuratively holding my breath to see what my patients will think of this regimented encounter; they are used to me letting them speak, and me only gently steering the conversation in the exam room. I expect many will feel uncomfortable about the obvious presence of the ghost of the government in what used to be our private space.

“A Country Doctor” is a family physician who blogs at A Country Doctor Writes:.

Image credit: Shutterstock.com

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