Frequently Asked Questions
Who is Kevin, M.D.?
How can I verify that Kevin, M.D. is board certified?
How can I ask a question?
What happens after I ask my question?
How long does it take to answer my question?
Is my payment secure?
Can this service provide diagnoses?
How is Kevin, M.D. different from other online
medical information services?
Who is Kevin, M.D.?
Kevin Pho, M.D. is a board certified internal medicine physician practicing
in the United States.
How can I verify that Kevin, M.D. is board
certified?
This can be performed at the American
Board of Internal Medicine website.
How can I ask a question?
This can be done in two ways:
1) Physician-moderated forums: You can anonymously ask your medical questions in the physician-moderated forums. I will normally answer your question within 48 hours.
2) Private email: All correspondence is held in the strictest confidence. Your personal information will never be revealed. Period.
What happens after I ask my question?
You will receive a price quote. My prices are based on the complexity
of the question and the estimated time in researching it. The average cost is $15.
How long does it take to answer my question?
You will normally receive an answer within 48 hours from payment.
Is my payment secure?
All transactions are performed securely via Paypal, the internet leader
in e-commerce transactions.
Can this service provide diagnoses and treatments?
Absolutely not. This service is primarily for patient education to better
empower you when you visit your personal physician. This service does not take the place of a doctor-patient relationship.
How is Kevin, M.D. different from other online
medical information services?
Speed, quality, depth. Under normal circumstances, your question will
be answered in under 48 hours. The quality and depth of my answers are
unsurpassed anywhere on the internet. Your answer will (where applicable)
include an annotated bibliography, abstracts from studies, and links to
relevant websites. Please visit the testimonials
page to view samples of my research.
Please read: Information provided by Kevin, M.D. is not intended to substitute for informed professional medical advice. If you submit a question or comment on such a topic, it is assumed that you are interested in soliciting and receiving or giving general information rather than professional advice. Accordingly, if you desire or require professional advice, please consult a qualified provider who is licensed in your state or country. Under no circumstances will Kevin, M.D. be liable to you for any indirect, incidental, consequential, special or exemplary damages arising out of or in connection with use of the service.