It’s more complicated to create an engaging app than many business managers expect. Especially in health care, one of the most complex industries. There are often different, opposing forces at work that make the task more challenging. Your odds of an excellent outcome increase significantly if you keep one word in mind: prioritization. In other words, deeply understanding a user’s priorities based on a changing context makes all the difference. What’s important ...

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Telemedicine is the new rage in medicine and a very needed service. It is vital in areas that are underserved and doctors hard to come by. Additionally, it can be a great convenience for patients who may not actually need to physically go to the doctor. But, is telemedicine dumbing down the standard of care? Doctors are held to a certain standard in the way they treat patients. If they fail that ...

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Recently, Utah Republican Jason Chaffetz made comments concerning health care reform that illustrates  just how out of touch Congress is with modern medicine. In a press conference addressing the ongoing debate over Obamacare repeal, he stated that Americans should make a choice between purchasing health insurance and an iPhone — in the Congressman’s own words “rather than getting that new iPhone that they ...

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I did a second stint on a talk radio a few weeks ago which I really enjoyed.  The callers represent a genuine, down-to-earth view of the reality of connected health adoption.  The first time around, most callers were cautionary, raising concerns about data security and wondering about physician endorsement.  This time the theme that spontaneously emerged was one of people telling stories from the heart, about loved ones ...

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As part of trying to figure out where telehealth and video visits fit into the primary care setting, this week I got an amazing tour from the director of our emergency department, during which he showed me the program they've developed over the past year. An incredible system, they take patients from triage who report to the emergency department with nonemergent issues, and move them to a consultation room off to ...

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During residency, one of my patients brought a tape recorder to his appointment.  It was a big bulky old tape recorder, that was antique technology ten years ago.  He was older and wanted to record his appointment so he could remember every detail.  His children often called him and wanted an in-depth report of all of his medical visits.  He decided he would audio-record his appointments and send the tape ...

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A computer algorithm learning how to play StarCraft like a champ may raise some eyebrows, but when algorithms start to give the skills of a trained physician a run, job security becomes a futile construct. An algorithm now diagnoses melanoma as well as a dermatologist: A consolation for the dermatologists, though: Folks across the hallway -- the radiologists and the pathologists -- are feeling the heat as well. ...

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The Internet revolutionized the way we search for information as well as how we conduct business in our everyday lives. Everything can be purchased online: cars, clothes, groceries, vacation packages. Just about anything. Most people now research products before committing to them, and that now includes health care. It is estimated that 87 percent of adults in the U.S. use the Internet. Approximately 72 percent of Internet users seek health ...

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I recently had the opportunity to join Boston news media veteran, Dan Rea, on his AM radio program, Nightside with Dan Rea. It was a one-hour call-in program and an eye-opening experience for me. Dan and I chatted about connected health and how it can truly disrupt care delivery and put the individual at the center of their own health. Then Dan opened the lines to the ...

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The business value of medication adherence tools is coming into focus.  For years, I remarked that, while we could create a case for why adherence was the right thing to do, we had great difficulty creating the right financial incentives to move these programs from curiosity to scale.  That is changing now with the collision in the marketplace of new payment models and exorbitantly priced pharmaceutical products. The poster child for ...

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