More than anything, Willie needed a place to pee. Elaine needed help walking. Willie is homeless; Elaine is affluent.  They both needed someone to listen to them and help them find solutions to their most pressing everyday challenges.  That’s called “co-production of care.” When Willie found out he had congestive heart failure, his doctor put him on beta blockers with diuretics. The medications made Willie feel better, but there was one problem:  Because of ...

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