Solving the VA patient crisis the right way

“Have you had any horrible problems with wait times?” shouted the reporter as he jogged towards the van pulling out of the parking lot.

Leaning in so far that his head actually crossed the window’s threshold yet still audible from across the street, he continued “We’re looking for people who’ve had terrible experiences here!” So it was last week walking in to work at the Durham VA Medical Center.

One year ago, …

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