Let me show you four simple steps, requiring just 15 seconds, that will turn a patient thank you into a two-way healing encounter of the highest order. It is incredibly easy for a thank you from a patient to slip by during a busy day in the office. We can get so caught up in the blizzard of clinical tasks we fail to hear what the patient is trying to communicate. We don’t ...

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Here in 2014, where employed physicians are projected to comprise a full 1/2 of the work force by 2021, autonomy has become a quaint, old fashioned memory. You are probably in the middle of your organizational chart with a boss above you. This person often has a frustrating ability to dictate the specifics of your practice, unless you figure out a way to have some influence in their decisions. In this article ...

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Medscape published an article titled, 4 Top Complaints of Employed Doctors, and it was a very interesting read. Turns out the things employed physicians complain about are basically that they are employees. Let me lay out these employed physicians gripes for you with a little detail so you will see what I mean. I will finish this article with a solid way to address all of them. These gripes are ...

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Do you find yourself spending too much time on things that have nothing to do with seeing patients, and then getting home later than you would like? Do you notice that for every 15 minutes you spend with a patient you spend way more than that messing around in the EMR and being distracted by things like prescription refills, test results and a hundred other forms of two bit clerical work ...

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Forget Angry Birds and other mobile apps that do a great job of helping you waste time. And set aside for now the apps that help you find information and practice clinical medicine more efficiently. It was only a matter of time before mobile apps would be developed that can actually help you prevent physician burnout. Here are my two favorite free mobile apps to help you lower stress and create ...

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"Disruptive physician" is one of the most misused terms in healthcare these days. In many organizations, those two words have become the c-suite's trump card to quash any physician resistance to new administrative programs. These programs are often have purely financial motives or are a brazen attempt to dump additional tasks on the physicians with no regard for their workload or stress levels. The doctor’s legitimate concerns about quality of care ...

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In these early days of pay for performance (P4P) reimbursement, as the size of your paycheck begins to reflect your patient satisfaction scores, let's have a frank discussion about three important topics all healthcare providers and organizations must understand going forward.

  1. How your performance will be measured
  2. How to get the highest patient satisfaction scores and be a happier doctor at the same time
  3. The first step to improving performance (in a healthy ...

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Doctors are the canaries in the coal mine of medicine Back in the day, coal miners always carried a canary with them in a small cage whenever they would go down in the mine. The canary is a very talkative bird, always singing and tweeting in a constant background noise. Canaries have one more characteristic important to a miner. When there is bad air in the mine, the canary's sensitive lungs will cause ...

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Improve your work life balance: A schedule hack for doctors In this article I will show you a push button shortcut you can use to quickly create more work-life balance, no matter how busy your practice and your life feels at the moment. When it comes to creating balance between your medical career and your life, there is a simple rule in play. The strongest structure wins. When we are talking about ...

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I believe the projected shortage of physicians caused by  the Affordable Care Act will drive primary care into two opposite tracks. Each is a distinct and logical response to the patient overload and each points out gaping holes in our medical education that must be addressed. The Association of American Medical Colleges  estimates that there will be a shortage of 63,000 doctors by 2015 and 130,600 by 2025 in ...

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