Sometimes patients need more than a medical home

Bill* stops by the clinic about once a week to use the phone in our lobby. Karen* asked if she could have her mail sent here. Once we bought Daniel* a bag of groceries, and Frank* calls to speak to our nurse every few days because he says, “I’m lonely.”

There is a national push to re-envision our primary care clinics as patient-centered medical homes, with the intention that a patient can get all their …

Read more…