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A doctor has difficulty making sense of medical bills

by | in Physician | 5 responses
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Rarely do people think about medical costs when there is a medical emergency or an urgent need for a test. Recently, I was in such a situation.A few days after a 22-hour international flight, the calf muscle in my right leg began to ache. If it were not for the recent flight, or if I were not a doctor, I would have just let it pass.But long periods of sedentary ...

What do patients want from the health care delivery team?

by | in Policy | 5 responses
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Ours is a provider-oriented system. Doctors like me and (former) hospital executives like me hate to admit it but it is true. Consumerism will slowly but surely drive it toward being a patient-oriented service model. What do patients and their families want from the health care delivery team? First and foremost is respect followed by service given in a high quality, very safe manner. Patients expect that the information gap ...

Speak to a patient as though you were speaking to your grandparents

by | in Education | 8 responses
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It’s hard to believe that nearly 1.5 years ago have elapsed since my first-year orientation to medical school. Much of it seemed protocol with session after session on rules and regulations, but I vividly remember the few hours spent outlining standardized patient encounters and how my assessments over the next four years would be based on my interactions with a complete stranger. As alien as that idea sounded to me, ...

Top stories in health and medicine this morning, May 2, 2012

by | in News | no responses
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This series is brought to you by MedPage Today.1. Most ICD Patients Die of Heart Failure. Patients with implantable defibrillators (ICDs) or resynchronization devices with defibrillator (CRT-Ds) were most likely to die of heart failure or noncardiac causes, not sudden death.2. Hospital Debt Collector Draws Scrutiny. Rep. Pete Stark (D-Calif.) is calling for a full-scale investigation into the reportedly questionable debt collection ...

Long waits at the doctor’s office disrespect patients

by | in Patient | 59 responses
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I wasted time, and now doth time waste me. -William Shakespeare, Richard IIA friend recently asked me a simple question: Why do we have to wait so long for doctors and not for other professionals, like lawyers, accountants, or dentists? And what can we do about it?A study by Press Ganey showed that the average time patients spend waiting to see their health provider is 24 minutes. The research ...

Will the art of medicine be lost in the sea of guidelines?

by | in Physician | 11 responses
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I don't like doctors!It was always the same with Ronald. After years of absence, he would appear at my doorstep with some particular problem that had progressed to alarming proportions. Once, it was the abscess that seemed to swallow up his whole back. The next time, it was a hernia that had grown to the size of a grapefruit hanging out of his undergarments. But today was different. In fact, ...

When a heart attack is textbook perfect, it can be a beautiful thing

by | in Conditions | one response
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Participating in a patient’s first heart attack can be an extremely stressful event. Thirty years ago, I was an ER doc.  At the end of a typical shift, I would come home to my wife and, often, would remark about how nervous family docs got when dealing with emergencies like heart attacks.Thirty years later, I’m the family doc and heart attacks are unnerving.  Yes, I know what to do.  We ...

Asking about price is an essential part of a patient’s responsibility

by | in Patient | 6 responses
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My husband and I have been self-employed for many years, and though our income is quite limited, we have always been careful with our finances,  have always managed to live within our means, and have always paid our bills without assistance.  We had private health insurance coverage and saw premium increases each year. Then to avoid further increases, coverage of office visits outside of deductible was dropped, and our deductible was raised to $4500.  Finally, ...

Singing the blues about tuberculosis

by | in Conditions | 2 responses
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Should we all have the TB Blues? I think you'd agree that we should after listening to this 1931 classic by Jimmie Rodgers who died from TB.Tuberculosis is known to have existed in ancient Egypt and TB may have even been referenced in the Bible - “The Lord will smite you with consumption, and with fever, inflammation, and fiery heat …” Deuteronomy 28:22.Many well known authors, artists, musicians, and ...

Why social media may not be worth it for doctors

by | in Social media | 71 responses
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Social media in healthcare is all the rage these days. You can’t visit even one physician-oriented website without someone breathlessly advising you to be on Twitter, Facebook, LinkedIn, YouTube and now Pinterest. Yet the only reason these talking heads can give you is, “because they are really popular and everyone is doing it.”Social media consulting is a bubble economy at the moment.Don’t listen to them.1. There is no return on ...

Be honest with yourself about what your true passion is

by | in Physician | 17 responses
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In the first week of the 5th grade, our class had a special music afternoon. It was our opportunity to try out the different instruments in the school band. We were to make a decision, that very day, about which instrument we would play almost every day for our school music careers.

I was so excited. I had been busy deafening my parents for years by creating high-pitched squawking melodies on ...

How money influences our decisions as doctors

by | in Physician | 6 responses
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When you ask young medical students why they want to be doctors, you will probably get all sorts of answers. Some may say they like people and want to interact with them and offer them help.  Some students will believe this is their calling. Others still may state they are intrigued by the scientific mysteries the human body is filled with. From my experience, not many medical students just starting ...

Top stories in health and medicine this morning, April 30, 2012

by | in News | no responses
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This series is brought to you by MedPage Today.1. TV Ads Linked to Unhealthy Diets in Young Adults. Fast food and alcohol advertising on television have a negative influence on young people's weight and underage drinking.2. Combo Tx Tops for Glycemic Control in Diabetic Kids. Metformin and rosiglitazone together are best at controlling blood sugar in children and adolescents with type 2 ...

We often feel at a loss for words when the news is bad

by | in Physician | 4 responses
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Something difficult has unfolded around here lately and when news got out a dear friend came by with a gift of a story. She told us about a day years ago when one neighbor heard the other had breast cancer. The well neighbor was shocked and saddened. She was at a loss and wanted to help; wanted to do something but, what? In a daze but motivated none the less, ...

Patient advocates need to manage expectations

by | in Patient | 9 responses
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Consider this scenario.Joan, age 75, living in Ft. Lauderdale, was diagnosed with Stage IV Ovarian Cancer.  Joan’s daughter, Beth, who lives in Kansas, contacts Maxine, a private patient advocate and RN who works in Ft. Lauderdale, to help her mother.  Joan, Beth and Maxine have extensive conversations about the care Joan will need. The decision is made that Joan will need surgery and chemo.  Maxine is hired to oversee the ...

Kevin Pho, MD

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