Little has been written about the impact a malpractice lawsuit has on physicians. But physicians who've been sued have a higher rate of suicide, and emergency physician Edwin Leap wrote about how doctors are emotionally scarred from the grueling ordeal of a trial. A recent piece from American Medical News puts faces on the toll:

The key to surviving ...

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The case of the neurologist who sued a patient for a negative online review has come to an end. Predictably, the court ruled against the physician and dismissed the lawsuit. To recap, the physician was upset by the slew of negative online reviews he received, and claimed that the patient,

defamed him and interfered with his business by making false statements ...

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I recently had the opportunity to give two interviews on  patient engagement. The first was with John Novack of Inspire, who came over to my office to chat about the empowered patient, and how social media and online health information has affected the doctor patient relationship.   Here's an excerpt:

Inspire: What qualities do effective “e-patients” share? Pho: I think they’re proactive in their healthcare. They’re inquisitive. They like to ask questions. And ...

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It's certainly been fascinating monitoring the response to Theresa Brown's New York Times' op-ed on physician bullying. Predictably, most physicians were outraged, while the rest of the population generally supported Brown.  As alluded to in a comment, whenever you have an aggrieved party accusing another one in a national forum, controversy is what you're going to get.  The piece was ...

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Bullying is a problem within health care. Stung by a physician's rebuke, Theresa Brown, an oncology nurse, takes to the op-ed pages of the New York Times to address the issue. In it, she cites several vignettes that paint doctors poorly:

But while most doctors clearly respect their colleagues on the nursing staff, every nurse knows at least one, if ...

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A version of this op-ed was published on April 12, 2011 in USA Today. “Would you like to discuss your end-of-life plans today?” It’s a question that I ask my patients, although not as often as I would like.  Talking about death may be uncomfortable, but it’s a conversation that needs to happen more often. We can never ...

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Whenever I speak about social media to doctors across the country, I often get asked, "How do I deal with a negative online review?" Here's one way not to handle it: sue the patient writing the review. There's a well publicized case in Minnesota, where a resident posted a ...

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Medicare is thinking of using patient satisfaction scores in part to determine bonuses to hospitals. According to Kaiser Health News,

... patient gripes soon will affect how much hospitals get paid by Medicare. The Centers for Medicare & Medicaid Services is finalizing details for the new reimbursement method, required by last year’s health care law. Consumer advocates say tying ...

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Kimberly Hiatt was a pediatric critical care nurse who accidentally gave an infant a fatal overdose of calcium chloride last year. By accounts, it was a calculation error. A human mistake. After the incident, the hospital fired her. This past April, she took her own life. Although it cannot be concluded that the tragedy was directly responsible for her suicide, ...

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Whenever I get asked about how the Affordable Care Act will impact health care, I always say, "look at Massachusetts first." That's because Massachusetts serves as a model for what's coming ahead for the rest of the country. As I wrote in 2009, Massachusetts did not provide the primary care infrastructure for near-universal care, which I predicted would drive up emergency ...

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