Patients and physicians often forget that time is our friend

Too often I see both generalist physicians and subspecialists failing to fall back on the basic principles of a careful history and physical and then understand what specific tests to order.

One can blame academe somewhat.  Too many subspecialty consults in academic centers end with a laundry list of tests, excluding almost anything that could ever be part of the differential diagnosis.

One can blame the payment system.  The generalist physician, rather than spending adequate time with the patient, orders a consult to save time.

One can blame the patients.  Tara Parker-Pope initiated these expenses even though she should have known better.

That’s where my daughter’s ankle comes in. At the time, the injury seemed unremarkable. Her pediatrician suggested waiting it out, but after a month with no improvement, I sought a second opinion from a sports medicine specialist, who ordered an M.R.I., but ended up referring her to a pediatric orthopedic surgeon.

Patients (and physicians) too often forget that time is our friend. We become impatient when the physician cannot explain the symptom(s) immediately, so we abandon our generalist and figure that the subspecialist is a better choice.

We in academe must teach our students about the thought process in medicine.  We in academe must role model history taking at the bedside, and then have discussions about that.  We must demonstrated physical exam clues and explain how we use them in our decision making.

We must take the time to do things right.  We have a responsibility to all the patients our learners will see in their careers.

We must remember that tests do not replace a careful history, they supplement that history.  We must teach parsimony, a rare consideration during training.

And we must tell all those who will listen that good medical care takes time.  We must stop talking about productivity.  We are not making widgets, we are caring for important people – our patients.  Each patient deserves our full attention and adequate time.

Only then can we produce high value cost conscious care, for it starts at the bedside, not at the computer order screen.

Robert Centor is an internal medicine physician who blogs at DB’s Medical Rants.

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  • http://briarcroft.wordpress.com/ Emily Gibson

    Dr. Centor,
    as always, you have great things to teach us clinicians. We tend to allow our patients’ understandable anxiety about their symptoms to infect us as well when we know from our training and clinical experience there is nothing to be anxious about. “Tincture of time” is our friend in many cases and a worthy treatment alternative that costs nothing.

    From an appreciative parsimonious colleague,

    Emily Gibson M.D.

  • http://www.facebook.com/people/Steven-Reznick/100000549195050 Steven Reznick

    Agree. Very wise advice.

  • Jane Freund

    Great comments on the importance of history and time. I would add a
    referral to Physical Therapy for the slow to recover ankle problem may
    result in a better outcome without a costly MRI and surgical referral
    and hopefully prevention of future re-injury.

  • http://www.thehappymd.com/ Dike Drummond MD

    Thanks for posting this Dr. Centor. IMHO the main reason doctors don’t take advantage of time is FEAR. Fear that exists on two levels.

    1) I must get the diagnosis right ASAP (ideally immediately) and initiate effective treatment NOW or the patient will sue me. I know this is not completely rational AND this fear exists big time on the subconscious level for most physicians.

    2) Fear that the patient will not come back to see ME if they don’t get better. They will see someone else, who will make the correct diagnosis and … here it comes again … I will get sued.

    Each of these fears can be addressed easily if you know how to build and maintain your relationship with the patient.

    You may get the diagnosis right the first time and you may not. The key is letting the patient know that.

    - Here’s what I think you have – and it could be several other things too, although they are much less likely.
    - Here’s what we are gonna do
    - If you don’t get better in “x” days come back and see me
    - Because if you do not get better with this treatment … it will be very clear what is really going on.

    As a primary care doc, I know the trust the patient has in me depends on the amount I care and the transparency of my communications. Think Marcus Welby. That kind of relationship makes a “tincture of time” possible.

    Dike
    Dike Drummond MD
    http://www.thehappymd.com

  • southerndoc1

    It’s oon and I’ve already seen three patients each for their third visit in seven days for viral URIs.

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