The Hollywood treatment of oncologists

The Hollywood treatment of oncologistsRecently, I passed my friend and colleague, Dr. Ekaterini Tsiapali, in the stairwell. We rarely get to catch up these days, so it was really quite a nice surprise to see her.

“What did you do this weekend?” I asked.

“I watched Wit, you know, the movie where Emma Thompson plays Dr. Vivian Bearing, a 50-year-old woman with terminal ovarian cancer? She’s such a great actress.” Kat said.

“Yes—I saw it a while ago,” I responded, with a slight scowl. It led to a discussion of the “Hollywood treatment” of adult oncologists. I had seen Wit, and recently, also saw 50/50. Neither of them portray medical oncologists in a great light. I read that Margaret Edson, the playwright of Wit, was inspired by her year as a clerk on an oncology/AIDS ward, but I often wondered whether a specific event lies at the heart of Wit. After all, how could she have such a poor view of oncologists? What did we do to her?

I like to believe those of us who choose medical oncology do so because in the end, we want two things: 1) to cure cancer and 2) to alleviate suffering. In Hollywood, this is too often treated as an “either/or” proposition, rather than a vision that can be pursued in tandem.

On a personal note, I like to believe that I am not that type of doctor and that my patients do not perceive me as a cold and unfeeling scientist. I’d like to believe that they see empathy in my interactions and sense that I do care about them—clinical trial or not. However, I was reminded of one event that made it apparent to me that the way our patients see us may indeed be contrary to how we believe we should be perceived.

Recently, I had a patient with a very aggressive uterine cancer. She had surgery followed by chemotherapy (on a trial), which she just could not tolerate. Ultimately, we decided to forgo the final treatment, and she began post-treatment surveillance. Unfortunately, a short time later, she wound up hospitalized again and continued to progress despite treatment.

In her first outpatient visit after her hospital discharge, I recall discussing her situation, that she had progressed despite our best efforts, and that further standard treatment carried far greater risks than any potential benefit. I recommended against further treatment and asked her to consider how she wanted to live out the rest of her time, for I believe she had reached that “terminal” phase. They were saddened and stunned, and we sat for a while as the news sank in. She cried, he cried, and I sat silently. I answered their questions and at the end of the visit, our social worker came in and offered support as I quietly stepped out. But before I did, I made a plan to see her again, to make sure she was okay, and before I left, I told her again how sorry I was.

Three weeks later she was back in the hospital—a repeat bowel obstruction—one she would not recover from. I remember going in to see her with the intention of offering my support. However, she was neither sad nor happy to see me; she was angry. I recall being taken aback by how angry she was, recalled how her husband would not look me in the eyes.

“What you did was the cruelest thing anyone has ever done,” she said. “How could you tell me I was dying like that? You call that compassion?” I listened to her as she wept and screamed at me. In the end, all I could do was say the first thing that came to my head—”I’m so sorry.”

I guess in the end, we are all human. I realized that my patient was angry not only at me; she was angry at cancer, at treatment that didn’t work, and at her body for “giving up.” I also realized that the best way to handle the situation was not to “defend” myself, but to let her say what she had to say.

Ultimately it made me realize that movies like Wit and 50/50 may reflect someone’s experience with cancer, and that we cannot dictate how someone reacts to cancer and their journey through it any more than we can dictate their response to a prescribed course of chemotherapy. At the end of the day, I know we cannot change how we are perceived, but I know we must always act with compassion and empathy, and in so doing, we can never stop trying.

Don S. Dizon is an oncologist who blogs at ASCO Connection, where this post originally appeared.

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  • drseno

    Awesome courage and what way but forward, Dr. Dizon? As an eol communication expert, I read and re-read your report of that conversation, trying to see what went wrong or right. The truth was a gift, the silence was a gift (if in included a presence of caring and allowing), the support staff was a gift. I have seen patients and families angry at the best docs delivering bad news. I’ve seen those same docs struggle with how they manage this together with their own experience of it.

    One of the best oncologists I know told my mom and me that my dad had 4 months to live with or without treatment. My mom of course was in shock and it took the afternoon of my talking with her to put her back together so she could make decisions. Where is a familly going to get that kind of expertise in a traditional setting with ill prepared staff?

    One of the best oncologists in another town hedged his bet (who doesn’t?) on the time we had for my husband to live. It was 17 days actually and they all kept telling us way longer than that. I had to push to get the truthful answer, though my husband and I knew it was going fast. It doesn’t help a family to be told less than the truth because then they can’t do what they would choose if they had been told the truth.

    But it’s not that easy is it? We need to train ourselves to help people know what they already know, deep inside. We don’t bear the truth of what they know in their heart, but we can help them to access that awareness. People know. So our skill becomes helping them access their own knowledge…with our support to help them get the information and comfort that they need.

    Do you have more thoughts along these lines? I’m currently designing courses to teach clinicians what to say and how to “be” in these conversations. Would love your feedback.

    Thank you for being vulnerable and open minded and willing to talk about it. Seems to me that your determination and intention is just as it needs to be, grace.

    • drdondizon

      Dear drseno, I think addressing the fear/knowledge head on is the correct way forward. Hedging our bets is never a great option- especially since doctors are usually wrong. I often will tell patients when I meet them the first time that if I feel I cannot help them any further or feel their time has come, I will let them know. I find patients relax when they know I will be honest. But, I have also found that it helps me enter into difficult conversations, particularly when the time comes for the “talk”, I can lead in with- I think it’s time. Its an open discussion but an easier one to get in to. Email me to carry this forward- would love to hear about your course! ddizon@wihri.org. DSD

  • NYCRN

    I wish more of the Heme/Oncs I work with with more forthcoming with patients and their families. I applaud your honesty and courage to deliver such devastating news with compassion and  thoughts/hope of providing comfort, support and encouraging a discussion/plan for quality of life.

    NYC ICU RN

    • drdondizon

      Thank you! I think nurses are the conscience of the medical profession. I applaud you and all the work you do in return! DSD

  • http://www.twitter.com/alicearobertson Alice Robertson

    I think literary doctors are so interesting…just as you often try to remain unemotional…you display your emotions via writing…and so it is with patients.  I tend to think the patient’s feedback to you was revealing.  I am the mother of two children who have/had cancer.  One still battles…while one battles the effects of beam radiation (awoke one morning to complete deafness).  Both battles were completely different.  I am both battle weary of doctors….and extremely grateful for them.  I am not sure there is one way of delivering  bad news.  I was told recently that “you have been lied to…..”  I couldn’t breath….I looked up and the resident who had been enjoying our fun conversation had his hand hanging loosely at his jaw that was now open.  I meekly muttered out, “Thank you for your honestly.”  The specialist immediately felt terrible.   He has longed to engage me as a previous doctor had and we are heading in that direction…yet, so few patients are like us.  I am transparent and verbal…most patients are speechless and completely emotional at visits….and we know that emotions can overrule the intellect.  It seems both fair and unfair that doctors need to do an emotional litmus test before delivery of bad lines…or that they compete with Hollywood good lines…the ones patients want to hear.  You aren’t really battling Hollywood movies that speak to the heart as much as you are battling your own inner heartbreaks at being rejected by patients.  The same patients you longed to heal and help….and at times I think doctors, too, feel like failures.  And a double failure if they can’t help heal… then face the failure of patient to understand you cared.  

     And, yet……when you can’t heal physically….you can still heal emotionally with empathy.

    • drdondizon

      Dear Alice,
      Coming from a cancer survivor, you’re thoughts are both intriguing and informative to me. I appreciate your candor and must tell you that perhaps the most “satisfying” patient encounters are with those who can engage me on a peer-to-peer level. They force me to confront the what’s, why’s, and how’s of medicine and often force me to say the three words doctors hate to admit- I dont know. Beyond that, you’re last line reminded me of a message I try to deliver when I speak about delivering bad news- to engage cognitively, but engage affectively. Empathy is an art in medicine, but its one we can all learn. DSD

      PS: Am blushing at your comment of my being a “literary doctor”. Thanks!

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