Young doctors don’t see value in primary care careers

In my new role as one of the directors of an internal medicine training program, I help select new interns out of medical school for the three year training stint of residency.

At the end of residency, many graduates go on to subspecialty fellowships, another two to four year period of intensive training in fields like cardiology, nephrology, critical care etc.

For those that don’t choose a subspecialty, one choice remains: traditional internal medicine (opening or joining a medical practice) versus becoming a hospitalist.

At this point, it’s no contest. Hospitalists earn  more money. North of $200k.  One standard job format involves fourteen hour shifts, seven days on followed by seven days off. Our graduates are unanimously choosing this path.

I fear that young doctors don’t see value in primary care careers. With health care reform set to kick in in 2014, there will be a tremendous shortage of available doctors for newly-insured patients to see.

I’m reposting a story I wrote about one couple’s painful experience learning about what a hospitalist is. In future posts, I plan to explain the competing tensions between the alternate job pathways in internal medicine and examine the health care workforce as a whole.

A few weeks ago I got a call from Frank Wilson (not his real name).

He told me he and his wife were looking for a new doctor and a new hospital.

Mr. and Mrs. Wilson had been with the same doctor for nearly 20 years. The relationship had been warm, and, he explained, “We trusted him to follow us through thick and thin.”

I could sense the hurt in his voice. Why, I wondered, would they give up on a doctor who knew them so well? Among people of my generation, doctors are switched more than toothpaste.

Young doctors dont see value in primary care careersAt a time of need, Mrs. Wilson became sick enough to need the hospital. They called their doctor, let’s call him Dr. Gonomore, and he agreed to see her right away.

Mrs. Wilson was short of breath, and would need to be hospitalized, to figure out exactly what was wrong with her and to offer her the most aggressive treatment.

Dr. Gonomore phoned the admitting office at Fancy Hospital across town, where he’s on staff. He also spoke to the team of residents that would accept Mrs. Wilson to tell them about her condition and offer suggestions as to how to care to her.

When Mr. Wilson had his wife at the door ready to leave the office, he casually remarked to Dr. Gonomore, “See you at the hospital.”

Wanting to dispel any false notions, Dr. Gonomore informed the Wilsons that he no longer cared for hospitalized patients.

What really angered Mr. Wilson, more than this feeling of abandonment, was that Dr. Gonomore told them that he’d stopped going to the hospital (other than for meetings) about five years before.

Dr. Gonomore’s practice group, like many other primary care medical practices (both private practices and non-profit-owned), had simply deemed it too inefficient to continue following their patients when they are sent to hospital.

Primary care docs do better financially, on average, seeing more patients in their clinics than they do by taking time out of the office to go and make hospital rounds.

That, coupled with the rise of the hospitalist movement, has changed everything about the way we relate to our patients.

A hospitalist is a doctor who spends most of his or her patient care time caring for hospitalized patients. It does not mean that they don’t see patients in an outpatient (office) setting, but if they choose to, it’s typically only a small part of what they do. Many hospitalists choose not to see patients in an office setting, preferring to spend their clinical time all in the confines of the hospital wards.

Numbers on how many hospitalists continue office practice are hard to come by. However, it’s quite clear that hospitalists are here to stay. From the time the term was coined by Wachter in 1996, the number of doctors choosing to become hospitalists has risen exponentially.

Many in my field expect hospital medicine (“hospitalism?”), like emergency medicine before it, to become it’s own specialty field.

Younger doctors coming out of residency training often choose the ‘certainty’ of shift work in the hospital, leaving their concerns behind at the end of a shift. They can keep using the procedural skills (doing spinal taps, etc.) that they’ve learned during residency–something many office doctors give up due to low volume and little practice.

As an office based primary care doctor, my work comes home with me. There are always phone calls and emails to be returned, and doubts about patients and our shared medical decisions linger around for days until some clarity or progress can be achieved. There is much less of a shift work mentality, given that over time I start to see the same patients (my “panel”) again and again.

“Hospitalism” (my term), the belief that hospitalists provide competent, efficient, slightly lower cost (mostly by achieving shorter length of stay for thier patients in the hospital) care, is here to stay.

Many internal medicine colleagues are happy about the change. Those that want to focus on in-hospital work can do so; those that abhor the hospital (ironic, right?) now can opt out. Still, for those who want a little of both, the middle road exists-but it is trod by fewer and fewer of us.

I was touched by the Wilson’s story. (Happily, Mrs. Wilson was home from the hospital and feeling better.) Mr. Wilson seemed old school, and was looking for an old school doctor that would go to the hospital when he or his wife needed it.

Alas, I couldn’t recommend coming to see me or using our hospital. I suggested starting with smaller private practices, and asking up front if doctors in the practice follow their patients in the hospital.

We in medicine of course assume everybody knows what a hospitalist is, and that people should have the expectation of seeing one.

Mr. Wilson’s story convinced me otherwise.

John Schumann is an internal medicine physician who blogs at GlassHospital.

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  • http://twitter.com/alanrogersmd Alan Rogers

    I stopped inpatient care well over 10 years, not because it was more “profitable” to be in the office, but because the vast majority of my call coverage opted for hospitalist coverage and left me having to do so as well. I continued OB/PEDS inpatient work for a few years more and stopped that at age 50 when my body couldn’t keep up with the 24 hour a day demands. “Hospitalism” crept up on us all, probably patients more than docs. In Santa Fe, NM it was aggressively pushed by the hospital as a way to ensure twice daily rounding and early discharge. What isn’t touched upon by the author, and what remains my largest concern, is the deterioration of care at the interfaces of care. When I admitted, cared for and discharged my own patients, I knew all the details. Now I rely on system that provides good “episodes of care” but is marginal at best in communicating what happened and why, to me, the physician who cares for the patient after the hospital has sent them home with meds that are new (without rationale for changes), med lists that don’t reconcile with what the patient says they are on or what they are told they should take, and a discharge summary dictated by the discharging MD who might have only seen the patient on the day of discharge and that often provides little real detail of what happened or why. Amazingly, administration and hospitalists don’t seem to care very much about this. I suspect that this is a catastrophe happening at some level across the country right now that is harming real people. Can’t seem to get JACHO to look at this as a “patient safety” issue. Wonder how other primary care docs are dealing with this?
    Alan Rogers, MD
    Santa Fe, NM

    • Anonymous

      Just like you.  In frustration.  And worrying about the future of primary care.  I’m in Albuquerque.

      • Anonymous

        as much or more than for the future of primary care, i’m selfishly worried about the fate of us as patients, as we age and body mechanics start to take their toll on us, as they are our patients we see now.

        sometimes when we think that we’re doing little for our elderly patients with arthritis pains, sob, gerd, or whatever in the office, i wonder afterwards whether such a system will be in place in 20-30 years when we are regularly on the other side of the consultation table

        • Anonymous

          And I wonder myself.

  • Anonymous

    Speaking as a soon to be newly minted physician, I think the certainty of getting a consistent pay check as a hospitalist is also among the reasons that many of us are choosing “hospitalism.” When you’re graduating with six figures worth of debt that must be paid off, there’s peace of mind in knowing what you’re going to be paid.  That and the lifestyle benefits make being a hospitalist very appealing.

    • http://pulse.yahoo.com/_2LRZNHDZS6DU45WQ567LPQ7CMI ninguem

      What makes you think being a hospitalist gets you a steady paycheck? I don’t see it.

      Hospitalists come and go like the seasons in my hospital. I mean the
      whole group is shown the door en masse. They are hit with noncompetes,
      which as far as I’m concerned is a despicable business practice in
      medicine. So they can’t stay, open their own practice, sign on with the new management group, even if they want to.

      The area where I currently work, I’ve been here four years, and in that
      time they’ve had three hospitalist groups at my hospital.

      • Anonymous

        My experience has been vastly different. The hospitalists groups in both the town where I grew up and the hospitals I’ve worked in during med school have been quite stable. I know some hospitalist groups have issues with their hospital administration, but having had 3 hospitalist groups in 4 years makes me question your hospital’s administration more than the hospitalists.

  • http://twitter.com/clarercgp Clare Gerada

    I am a family doctor in UK (in fact the Chair of RCGP)
    It is sad as our health system is changing to make it more like yours – with competition, fee for service (rather than capitation) and divisions between primary and community care vs hospital care. This is replacing over 50 years of a well tune NHS – where there are no perverse incentives built into the system and where GPs have thrived. 
    I am sorry to see that fewer doctors are choosing general practice as a career. General practice makes health services safer, fairer, kinder and cheaper (See evidence by your own (late) Barbara Starfield).
    We must encourage our policy makers to invest in more GPs able to spend longer with their patients and their communities.

  • http://www.facebook.com/people/Eric-Stamberg/1656312359 Eric Stamberg

    Sad on so many levels.  Mr. Wilson, who like his wife, is probably on medicare, although my assumption could be wrong, needs to realize that medicare, with over a decade of stagnant payments and a system that penalizes cognitive versus procedural medicine, created this beast.  Medicare singlehandedly hastened the death of the primary care physician.  Insurance companies simply followed medicare’s lead.  But, unfortunately, Mr. Wilson is blaming his doctor for this change.  That should tell you something about the American Patient, and why many doctors, including us “liberals” in the bunch, dread more government involvement. 

  • http://www.facebook.com/profile.php?id=762893788 Dave Miller

    As a third year osteopathic medical student, I can certainly appreciate the idea of hospitalism becoming a specialty unto its own. Hospitalists do lots of specialized things that clinicians don’t need to know how to do, like managing IV fluids and nutrition. That having been said, it is still inexcusable, IMHO, for a clinician to not round on their patients, if only to pay them a courtesy call to see how they’re doing and liaise with the hospitalist and answer their patient’s questions and concerns. In my inpatient rotations, the clinicians who do this well are greatly appreciated by both hospitalists and patients.

    • Anonymous

      I appreciate your insight, but wait to criticize until you are the one spending 13 hours in the office and want to see your kids before they go to bed, rather than visit patients in the 3 different hospitals in your city that may have your patients.  Trying to make ends meet in primary care is getting more and more difficult.

  • Anonymous

    I did a paper on this a few months ago and was concerned to find out that more primary care physicians are leaving (e.g. retiring) than are being replaced with new practitioners. Nurse Practitioners and Physician Assistants can make up some of this, but they still need to work with physicians. It’s a “finger in the dyke” approach that still doesn’t do much to help in the long run. This will make access to health care in under served areas even more difficult than it is now. I was also surprised to learn that we still have counties in the lower 48 that are designated as “frontier” counties.

  • Gil Holmes

    Name some other professions that routinely work an hour every day for completely free like you are advocating. In exchange for the unpaid work, the work they do get paid for is paid at essentially the same rate as it was 10 years ago(well on Jan 1 it will be paid 27% less) but overhead went up. Then decide how realistic that plan is.
    And seriously, IVF and nutrition is the big difference between inpatient and outpatient work?!??

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