No act of kindness is ever wasted

I see my oncologist for my twice-yearly checkup tomorrow, and while my visits have been blissfully mundane over the last three years, this time I actually have a list of questions and a couple of concerns over the lab results from my latest physical. It’s probably nothing, but once you’ve had cancer you can’t help but wonder which “nothing” is actually the edge of trouble’s long shadow. My family doctor sees no cause for alarm, although she promised to keep an eye on things and outlined a course of action that sounds reasonable. I agree, but told her I’m also going to share my lab work with and relay our plan to my oncologist.

I serve on the citizens’ advisory committee of our community cancer clinical trials program, and I’ve come to know its program director, an oncology nurse. We were e-mailing each other today about an event we’re having next month, and she wished me well on my appointment. When I shared my fears with her, she told me they’re normal for anyone who’s been through cancer. She said telling my oncologist is a good move. Then she told me to enjoy my upcoming vacation in Napa, get some sun on my face and relax with a nice glass of wine because I deserve it.

Her e-mail made me flash back to the first e-mail I ever got from her. I was fresh from a horrible consult with an oncologist who recommended a mastectomy after 10 minutes with me. Oh, and I should really consider an MRI, in case I needed a bilateral. Needless to say, I was freaked out.

I was so high on the freak-o-meter that a friend of mine asked Mary Beth, the program director, to get in touch with me. He had kept recommending the oncologist who is now my doctor, and I kept saying no until this awful consult. My oncologist is a principal investigator with the program Mary Beth heads up and she knows him well. She e-mailed me to let me know my soon-to-be oncologist was both smart and nice. She also told me that having cancer in both breasts is extremely rare. This wonderful woman talked me down, and she didn’t even know me. Her kindness radiated through that e-mail.

Mary Beth wasn’t my only encounter with kindness–far from it. I’ve talked before about the kind woman who rescued me in the waiting room the day I had my first-ever surgery. There was the young woman with the insurance company who helped me sort through a billing issue, then paused and said, “How are you?” like she really meant it, and shared her own family history. There was my beyond-awesome surgeon’s equally beyond-awesome receptionist. My journey had many such moments of kindness and I’m sure yours did too.

Today, I see this kindness in social media as well. I see it in the #bcsm tweetchat and the women who worry about each other if they’re offline for too long. It’s nice to know that kindness is alive and well. I believe it’s true that no act of kindness is ever wasted. And you never know how long your kind gesture will stay with someone. It might be for far longer than you think.

Jackie Fox is the author of From Zero to Mastectomy: What I Learned And You Need to Know About Stage 0 Breast Cancer, and blogs at Dispatch From Second Base.

Submit a guest post and be heard on social media’s leading physician voice.

email

  • http://www.facebook.com/people/Joyce-Hyam/735401927 Joyce Hyam

    Jackie what a great article on how kindness, communication, compassion and caring has on someone. We all must remember that our words and gestures have great meaning and they will have an impact on others.We need to make the impact a positive one. It is so fortunate that you connected with the right people. Blessings and great health to you always.

    • http://secondbasedispatch.com/ jackiefox

      Thank you, Joyce and I wish the same to you!

  • http://pulse.yahoo.com/_UDJTUH45CFUC6LKCBLB6FGRDKU Diane

    This is a wonderful topic and always nice to see positive articles. I’ve mentioned before that I’ve sent thank you notes to my PCP and his nurse for all the wonderful care they’ve given me. I have learned a lot in the past year from my own experiences as a patient about care and feelings and to consider why other people might be acting the way they are. When I get ANY type of great help I always make sure I thank that person profusely – from the check out lady at the store to the help center person at Verizon. And despite how crummy I feel or angry I might be about something, I’ve learned to wait or step back before even dealing with it b/c I know just calling with that positive attitude can turn on that old addage about attracting more bees with honey. So paying it forward helps make their day a little easier too!

  • http://twitter.com/MySisterSam Elizabeth Eckstein

    Wonderful article! I admit to becoming a bit jaded in recent months, but it is heartening to hear about medical professionals who still care for their patients (beyond simply treating a disease or prescribing medicine).
     
    My mom passed away a little more than a month ago, at the age of 72, after a long battle with COPD and lung cancer. My mom lived with me, so I was not only her daughter, but also a primary caregiver in her final days. This was, by far, the most difficult and heartbreaking experience of my life. Anyone familiar with terminal restlessness will understand just how distressing her last days were.
     
    My mom and I, both, regarded her oncologist very highly, and felt that he was a skilled physician and a man of compassion. I wonder if he realizes how much it hurt when he didn’t bother to acknowledge her passing with a simple telephone call or even a generic (i.e., impersonal) card of condolence? While I recognize the stranglehold greedy insurance companies have over medical practices, and appreciate the value of every minute of a physician’s time, I just can’t fathom not reacting to the loss of a life. I feel like I’ve been kicked in the gut.

Trending