Why work hour restrictions won’t improve patient safety

Why work hour restrictions wont improve patient safetyDarshak Sanghavi recently wrote an excellent piece in the New York Times summarizing the controversy over resident work hours.

The topic has been discussed here frequently, with ramifications ranging from the fact that errors arising from patient handoffs negate any benefit gained from restricting work hours, to surgeons not accumulating enough experience during their work hour-restricted training.

I’ve often said that there are no work hour restrictions in the real world, so residents used to shift work may find themselves in for a bit of a surprise when they graduate.

Dr. Sanghavi notes that since work hours were restricted in 2003, there have been no measurable gains in patient safety:

In normal, day-to-day practice in hospitals across the country, medical errors didn’t fall when work hours were reduced. A massive national study of 14 million veterans and Medicare patients, published in 2009, showed no major improvement in safety after the 2003 reforms. The researchers parsed the data to see whether even a subset of hospitals improved, but the disappointing results appeared in hospitals of all sizes and all levels of academic rigor. “The fact that the policy appeared to have no impact on safety is disappointing,” says David Bates, a professor at the Harvard School of Public Health and a national authority on medical errors.

Important information is lost when the patient is handed off from one doctor to another, and that can lead to a new source of error. Residency programs have worked hard to close that loophole. At Children’s Hospital in Boston, for instance, errors fell by 40% after the patient handoff process was standardized.

But what’s more concerning is that the cause of medical errors is multi-factorial. That is, sleep deprivation is only one facet of failed care:

On a national scale, it seems safe to conclude that the efforts to cut doctors’ work hours failed because the change was made in isolation. A rested doctor plugs a hole in only one slice of cheese. Holes in other layers — the frequency of patient handoffs, the continued use of antiquated pen-and-paper medical charts — remain.

Improving patient safety requires more than forcing residents to nap, or go home. In addition to improving the patient handoff process, better electronic record systems should be implemented hospital-wide, as well as increased supervision from attending physicians. Furthermore, more support staff is needed to compensate for the decreased number of hours residents must work.

All of this costs money. In fact, implementing the Institute of Medicine’s recommendations on work hour restrictions is estimated to cost $1.6 billion, according to a report in the New England Journal of Medicine.

At a time when hospitals not only are being squeezed by health care reform, but also the debt ceiling negotiations, it’s unlikely that many of these additional patient safety measures will be swiftly implemented.

Until they are, simply restricting the number of hours medical residents are allowed to work is unlikely to yield patient safety gains anytime soon.

 is an internal medicine physician and on the Board of Contributors at USA Today.  He is founder and editor of KevinMD.com, also on FacebookTwitterGoogle+, and LinkedIn.

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  • Anonymous

    Something about a certain road paved with good intentions …

  • http://twitter.com/psychcentral PsychCentral

    There are many high-risk professions which require high-quality hand-offs in order to maintain the safety of the lives of the people they are entrusted. Doctors are narcissistic if they believe they are the only profession that does this, and therefore need a special exception to basic working standards for training purposes in order to maintain this safety.

    Doctors *are* the only profession, however, that require students studying for their profession to not be entitled to the same work hours that factory workers have enjoyed for over a half century.

    Nobody is arguing this is just for the patients’ sake. It’s also for the sake of offering civilized and non-slavery work conditions for those in training. The excuse of, “Well, that’s the way we’ve always done it and I had to do it, and it worked for me,” just doesn’t fly any more (not to mention, it is not historically accurate if you go back less than 50 years too).

    If 48 or 72 hours is required for patient safety for a trainee to ensure less patient handoffs, it should also be required for regular doctors.

  • Anonymous

    Typical physician arrogance regarding rest…that they don’t need it.  Money is the real issue. MONEY, not patient safety, handoffs, etc…. 

    Prior to work hour limits, I would sometimes ask patients heading into surgery if they felt comfortable knowing that their surgeon could had not slept  within the past 24 hours.  They would look at me in horror.

    Residency programs need to figure out how to adapt to changing culture, attitudes and training.  Deal with it.  It ain’t going to change back to the “good ‘ol days.”  The new docs are just going to get “softer and softer” and they “don’t haze them like they used to.”

    I am all for modernizing medical education and making it humane, for both the patient and doctor.

  • Mohan A

    How will be plug he holes if we don’t begin somewhere? Admittedly, other holes will remain, but at least one gets plugged. True, there is much to be done in other aspects of caregiving for medical errors to come down significantly. But somewhere, the first step on that journey has to be taken, and it has been.

  • http://profiles.google.com/molly.ciliberti Molly Ciliberti

    Please give me a well rested resident any day over one who can hardly stay awake to even talk to me. As a nurse I have seen residents fall asleep during surgery holding a retractor, fall asleep while interviewing a patient and while writing their notes. Restricting the number of hours they work if a good thing no matter what any study should show. Having sufficient nursing staff (and by that I mean RN’s not techs or aids or LPN’s) to care for patients would also be a good start. As for handing off patients, maybe the residents should observe how ICU and CCU nurse’s hand off their patients for starters if necessary you do it partially at the bedside just to unravel where all the lines go. 

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