Expand health care systems in a way that is professionally satisfying

You try to do the right things to sustain your business. You set high standards for delivery of quality care, follow the basic tenets of marketing, align your organization so that everyone in your firm “gets it,” avoid unnecessary expenses but identify important growth opportunities and prudently invest so that you remain competitive and serve your patients well. But can you afford investing in the assets you require to become or remain successful in this new era of health care reform?

For example, can you afford an electronic health record system? Even absent a Meaningful Use bonus, the penalty looming in 2015 for those who fail to adopt EHR-Meaningful Use creates a financial disincentive for failing to make the leap. Even those who have recently purchased or intend to purchase an electronic system face significant (and expensive) implementation challenges in order to convert to e-charting, let alone use such a system “meaningfully”. Can you afford not to invest in an EHR system?

And what of the SGR-mandated cuts to the Medicare Fee Schedule due to take effect in 2012? What many lay folks fail to understand is that this would, unless Congress acts, not only quite negatively impact Medicare fees, but that our commercial insurance contracts are also at risk as these are typically tied to this very same Medicare fee schedule, albeit a couple of years behind the current year’s rates.

Furthermore, while Paul Revere’s warnings were inarguably of more dire significance, it’s nevertheless true that “The ACOs are coming!” (January 1, 2012), with an attendant, inevitable, continued shift to a pay-for-performance, “captitated” payment system (both government and private) rather than the likely unsustainable pay-per-encounter methodology currently used to compensate physician and hospital services.

Is all of this (and more) enough to make doctors eschew private practice for salaried positions with hospitals or large multi-specialty group practices? Or a career as a physician altogether? Over half of physicians in the US are now employed by hospitals/group practices, the first time since such statistics have been recorded that those employed this way exceeded those in private practice. And with the “individual mandate” to have health insurance on the horizon, it’s likely that the shortage of physicians, especially primary care, will be exacerbated in a few years. This, despite the fact that many medical schools have recently expanded their incoming class sizes, and new US medical schools are being added. Even with 4 years of college, another 4 years of medical school, and several years of post-medical school residency training in a prospective doctor’s future, and with mounds of resulting debt, being a physician and taking care of patients obviously remain highly valued by those who covet entry into the medical profession, and to be sure, those who are from time to time in need of medical care.

Spencer Johnson’s “Who Moved My Cheese?” provides some common sense consultation that is applicable today, even though it was written in 1998. Not specific “how to” advice per se, his story is about change that is scary and potentially life-alteringrecognizing when it happens or is about to happen and making adjustments as needed. If the cheese you’ve become accustomed to enjoying is no longer to be found, go forth and find new cheese.

What does this mean for medical practices?

Here’s a present day example. Recently, I attended a lecture by Dr. Patricia Gabow, CEO of Denver Health and Hospitals, a largely indigent demographic health care system in Denver, CO. It was quite remarkable to learn that despite almost half of their patients being uninsured, they found a way to become profitable and sustain this profitability year after year while simultaneously improving the care of their patients. In fact, an obvious conclusion to draw from their experience is that healthier patients utilize fewer costly resources. Thus, their focus is on prevention, reducing hospital admissions and lengths of stay, arranging follow up care to prevent costly readmissions, etc. They implemented a system wide EHR. They employ a large staff of physicians, many of whom are engaged in leading the way toward more efficient and effective care. Their organization is aligned with a common purpose.

Maybe the “handwriting on the wall” is not that we will lose our autonomy or that the physician-patient relationship will suffer, or that the positive aspects of health care in the US will vanish under excessive regulation and fee cuts, but that we can refocus our efforts to create and expand health care systems in a way that is professionally satisfying, provides better care for more of our citizenry while continuing to provide high quality care to those already able to get it, and provides reasonable physician compensation that is in line with the many years devoted to becoming a physician, as well as the costs of this education.

Perhaps this evolutionary process will create systems that will in effect become the new cheese. Are you prepared to go forth and find it?

Michael Shapiro is a nephrologist who blogs at Your Practice – Your Business.

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  • Tom

    You neglect any revelation of how my life, with less autonomy and more responsibility, regulation, paperwork, and power plays in a “healthcare system”, will magically become better. An understandable oversight, though; I can’t come up with any either.

    A rational response to hating the game is to stop playing. Many are doing exactly that, by dropping out of the Medicaid/Medicare shell game. It is precisely the healthcare systems that are addicted to government payouts, and will suffer most from those coming cuts. The time to get off the crack of “easy government
    money” is now.

    • buzzkillersmith

      What if they opened a medical care system and no doctors came?

  • http://www.idealmedicalcare.org/blog/ Pamela Wible MD

    Change can be challenging and scary for some. What is scarier is who is leading the change. Is it the government, special interests, academics or regular folk like me and my patients? I am in favor of health care that is designed by the American people themselves. Many communities are coming together and designing their “ideal” rather than waiting for a one-size-fits-all system to be delivered to them. Why not “be the change we want to see in the world” (to quote Gandhi) rather than wait for others to dole out the change that we will have to live with?

    ~ Pamela

    Pamela Wible MD (idealmedicalcare.org)

  • Marc Gorayeb, MD

    I don’t buy it. I don’t know how Denver Health and Hospitals made money; but unless you provide better supporting evidence, I’m not prepared to believe that it was through “prevention, reducing hospital admissions and lengths of stay, arranging follow up care to prevent costly readmissions, etc.”

  • buzzkillersmith

    I don’t buy it either. No, Dr. Shapiro, I will not get on the team and come in the big win, your happytalk notwithstanding.
    The bottom line is that these changes are for the benefit of corporations and the government, not for pts and docs. Moreover, many of the ideas, like ACOs and EHRs, and having docs cluster up in PCMH groups, are profoundly stupid and will fail, perhaps making medicine worse. Count me out.