Should doctors be like workers on factory assembly lines?

fatigue |fəˈtēg|

noun
1 extreme tiredness, typically resulting from mental or physical exertion or illness : he was nearly dead with fatigue.
• a reduction in the efficiency of a muscle or organ after prolonged activity.

No, this post is not a part of my twenty six installment Psychiatry A to Z series.

You’ll have to wait for the next one in that group, which by the way will be looking at a “T” word. This one concerns a word that starts with the letter “F”, and it is a subject that has been weighing on my heart and mind for some time now. We are talking about fatigue here. Being dead tired. Zonked. Out of it. Exhausted. I wonder how you feel about it, especially those of you who read my blog and are either doctors or patients (or both in some cases) yourselves.

I am a psychiatrist working three different jobs, out of both love for what I do and a need for enough income to support my family the way I’d like to. (Psychiatrists are usually listed just above primary care physicians and pediatricians on the doctor pay scale. You don’t usually become a shrink, especially one who works in the public sector, to get rich. Yes, believe it.) One of these jobs is a telepsychiatry position that often requires that I work sixteen hour shifts, usually from eight in the morning to midnight. I find that I am most productive and sharp early in the shift, which would be expected I suppose, and that I must try harder to keep myself focused and sharp as the evening wears on. This is clinically significant in this study with an “n” of one, in that a lot of psychiatric patients show up in crisis in emergency rooms from about four in the afternoon until well into the night. I am not allowed to nap or sleep on the job, so for now a “strategic nap” is not possible. Coffee helps, but that’s another story for another day, isn’t it?

My family and friends have had several discussions over the last year or two on the changing “rules of engagement” for today’s interns and residents as compared with how we “old farts” trained (I am fifty three years old). Of course, we were all trained to work hard, work long hours, and not complain. It was part of the training and the job that was welcomed as we became doctors. I’m aware of the studies that look at degrading performance over time, but I’m also well aware personally of how grueling, long, tedious, difficult hours and situations build character, competence and ability under stress. I think it’s important to look at both sides of the issue and come up with the best solution that works in the service of the physicians of tomorrow as well as patient safety.

What do you think? Should doctors be like workers on factory assembly lines, doing just a few jobs repetitively and well but for shorter, limited amounts of time? Should they be allowed to take twenty minute power naps when working long shifts? Should they be allowed to choose to “work doubles’ and stay over for an extra shift if they want to do so for more experience or more income? If a doctor is driven to work long hours and busy schedules and chooses to do so, does this really pose a risk or danger to his patients?

Greg Smith is a psychiatrist who blogs at gregsmithmd.

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  • Jackie

    I thought there’s a labor law dictating 15 minutes break for every 4 hours work. For safety and efficiency reasons, the medical professionals need to change the way they operate.

    There are a lot of ways to ‘build character, competence and ability under stress’. It should be done through boy scott training, family camping trips, and other group activities during a person’s formative years.

    The neurosurgeon who had operated on me for 23 hours took a day off before the scheduled surgery day. He knew it’s going to be a grueling procedure that could last up to 18 hours. He’s prepared for it.

    Imaging to be operated by a sleep-deprived surgeon…

  • http://www.pacificpsych.com/ pacificpsych

    Curious what entity is making tons of money off your work via the telemedicine, and also why you agree to this. Why don’t you set up shop for yourself? Why allow someone to exploit you?

  • horseshrink

    Makes me think of this recent NYT article: http://www.nytimes.com/2011/03/06/health/policy/06doctors.html

    My subsequent email to Gardiner Harris:

    “I’d emailed you about this in 2008. I appreciate your having written about it now.

    What extremes.

    We went from the pseudo-religion of psychoanalysis, in which at least we listened to patients, to the “science” of widget psychiatry.

    Our DSM codes validate our CPT codes, crammed back to back on an assembly line schedule … spitting out coded prescriptions; if my widgets want to feel emotive relief, they need to talk faster, because I can’t listen faster, especially since I’m busy trying to type into a productivity draining, compliance-oriented electronic health record that will say what third party payers want to hear and not describe the person in front of me, but who really cares anymore, next widget, please, and hurry, I’m running behind after a UR call from the managed care carve-out company denying more visits and another fax from the PBM company denying a prescription … (breathe now)

    I think Harlow’s monkeys were better nurtured.

    I’ve painted myself into a corner with promises of ingestible serenity in a passive complicity with third party payers, assuring them (and myself) by financial compliance that 15 minutes really is enough for human misery. I guess it is … for a widget.

    Oops. I seem to have lost my patient. I used to have one.

    ________, M.D.

    (… who now earns a salary in an institutional setting, caring for severely mentally ill people who had to commit crimes in order to receive adequate services. (true story))”

  • gzuckier

    I predict you’re going to see firstline treatment for depression, substance abuse, eating disorders, etc. shift to PCP scripts for antidepressants, much as firstline treatment for ED has shifted from urologists to PCP scripts for Viagra, etc.

    • jsmith

      It’s been that way for at least 15 years. You’re a bit behind the times. As an FP, a quarter of my practice is psych. Unipolar, bipolar, ADHD, anxiety, drug abuse, alcoholism, eating disorders (I usually co-manage these with a psychologist and/or dietician), etc, etc. Do I like psych? Not particularly. But there’s a psych shortage on, what are you gonna do?
      Also, I can write for Viagra and well as the urologist, plus I am much better at picking up/managing adverse drug effects. Urologists (God love ‘em) are basically plumbers. It’s not rocket science.

      • http://Abnormalfacies.wordpress.com Jim

        That’s true. I just recently shadowed an FP and those are really the only cases I remember.

        Psych scripts and Viagra. And thyroid – Doc, is it my thyroid?

  • http://gregsmithmd.com Greg Smith MD

    Jackie,

    I agree that character, work ethic, and values are all necessarily taught at home. There are some things about medical training that are so difficult and specific that they could not be taught outside of particular settings and scenarios.

    Greg

  • http://gregsmithmd.com Greg Smith MD

    pacificpsych,

    I have worked full time for the SC Department of Mental Health since 1993. The Telepsychiatry project is administered within the department but was started with a grant from the Duke Endowment.

    Greg

  • http://gregsmithmd.com Greg Smith MD

    horseshrink,

    Yes, sad isn’t it?
    I am the product of a psychoanalytically oriented program.
    While I never do that flavor of psychiatric medicine any more, it certainly gave me a rock solid foundation for dealing with people in all sorts of venues, scenarios, and situations now.
    I miss the three hour initial evaluations and the fifty minute hour follow ups.
    They are now just Edsels and coin operated pay phones.

    Greg

  • http://gregsmithmd.com Greg Smith MD

    gzuckier,

    You are not making predictions here. You are looking in the rearview mirror as the ambulance speeds on down the road!
    Primary care physicians, by default in many cases, become mental health specialists. They treat many of the same diseases I do and write more prescriptions for antidepressants and anxiolytics than I do.
    Hats off to the folks who already do this in a very compassionate way.

    Greg

  • http://gregsmithmd.com Greg Smith MD

    jsmith,

    Exactly.

    Greg

  • http://dign.eu Pieter Kubben

    Personally I think that to be a humane doctor one most have time to be a human. The required amount will differ, of course. I work as a senior resident in neurosurgery, and like my job, but also like some spare time… So until some extent no objection to the assembly line, as long as a lack of variation does not kill motivation and attention.

  • http://gregsmithmd.com Greg Smith MD

    Pieter,

    How refreshing to hear anything about having time for yourself when you’re a senior resident in neurosurgery! I thought that used to be a physical and ideological impossibility. Glad to hear that things have changed.

    Greg