An apology for medical errors, this lawyer says don’t do it

Apologizing after medical errors is the moral and ethical thing to do, but this attorney says otherwise.

Saying sorry can deny malpractice coverage, says attorney Steven Kern, and from a legal perspective, “saying I’m sorry is an admission. An admission is an exception to the hearsay rule, so anyone who hears it can be called to testify against you, should legal action ensue.”

What about the 35 states that have enacted apology laws? Not good enough says Kern, who adds that “while some of these laws may provide sufficient protection to a physician who wants to apologize, others do not.”

Kern notes that current malpractice laws do not encourage physician apologies. “A law that precludes an apology from admission in a malpractice case can help resolve the problem,” as well as “regulations that prohibit insurance carriers from using an apology to avoid coverage or increase premiums would also encourage honesty and openness.”

Those who push for transparency advocate doctors apologize for their mistakes. After all, it’s the right thing to do.

But is doing the right thing dangerous for your career? I’d be curious to read what other lawyers think about this.

email

  • David Harlow – HealthBlawg

    The challenge is to apologize without confessing. State law and med mal insurer policies vary, so it is important for docs to get a handle on their own circumstances before an adverse outcome, and not put their foot in it. (As an aside, the notion in the article you linked to that employed physicians are an anomaly is not long for this world.) I blogged about this a while back and in looking back at my post about medical apologies and related issues I see there are a lot of useful links, so check it out.

  • Jennifer

    Errors can also be caused by negligence. A good patient recall plan is easy and inexpensive to implement.

  • epadvocate

    No surprise that a lawyer would suggest doctors should not apologize. After all, when the number of lawsuits is cut, perhaps by 2/3 (CBS news story), then that sorta leaves the lawyers out of the mix, doesn’t it?

    Trisha Torrey
    Every Patient’s Advocate
    http://patients.about.com

    For a patient’s perspective on a doctor’s apology: link here

Trending