Comments on: Patient satisfaction and physician compensation http://www.kevinmd.com/blog/2008/04/patient-satisfaction-and-physician.html Tue, 14 Feb 2012 19:56:00 +0000 hourly 1 By: Anonymoushttp://www.kevinmd.com/blog/2008/04/patient-satisfaction-and-physician.html#comment-85312 Anonymous Wed, 30 Apr 2008 01:02:00 +0000 http://clients.emmense.com/kevinmd/2008/04/patient-satisfaction-and-physician-compensation.html#comment-85312 PH,<br/><br/>Somehow I don't get the feeling that you inherited much of your great garandmothers toughness. PH,

Somehow I don’t get the feeling that you inherited much of your great garandmothers toughness.

]]> By: Payne Hertzhttp://www.kevinmd.com/blog/2008/04/patient-satisfaction-and-physician.html#comment-85293 Payne Hertz Tue, 29 Apr 2008 15:06:00 +0000 http://clients.emmense.com/kevinmd/2008/04/patient-satisfaction-and-physician-compensation.html#comment-85293 “You know, my Great-grandmother was driven from her home in Asia Minor by the Turks and had to walk two hundred miles to get to Smyrna where she took a ship to Athens. Several of her children died along the way and the Turks wouldn’t even let her stop to bury their bodies. When she arrived in Athens what was left of her family had nothing but the clothes on their backs. As far as being annoyed, to me that’s a ‘10 out of 10.’”<br/><br/>And yet despite this, he somehow felt annoyed enough at patients complaining about wait times to post his (typical and apocryphal) bad patient story. Sorry, but by this standard, we can safely dismiss every rant, rave, whine, gripe and groan on his site with a wave of our hands. There is nothing he has ever been through as a doctor that comes near to this, so by his own benchmark of human "annoyance," he has lost all right to complain.<br/><br/>Or maybe patients who haven't survived a holocaust somewhere have at least the same right to complain that he does, particularly when they are paying $2,000 for the privilege of waiting on him because his hospital is too cheap and greedy to hire sufficient staff and most ER doctors too cowardly to form a union to demand better working conditions.<br/><br/>What is it about patient satisfaction that frightens doctors so much (Ooh! Ooh! *raises hand* I know!)? “You know, my Great-grandmother was driven from her home in Asia Minor by the Turks and had to walk two hundred miles to get to Smyrna where she took a ship to Athens. Several of her children died along the way and the Turks wouldn’t even let her stop to bury their bodies. When she arrived in Athens what was left of her family had nothing but the clothes on their backs. As far as being annoyed, to me that’s a ‘10 out of 10.’”

And yet despite this, he somehow felt annoyed enough at patients complaining about wait times to post his (typical and apocryphal) bad patient story. Sorry, but by this standard, we can safely dismiss every rant, rave, whine, gripe and groan on his site with a wave of our hands. There is nothing he has ever been through as a doctor that comes near to this, so by his own benchmark of human “annoyance,” he has lost all right to complain.

Or maybe patients who haven’t survived a holocaust somewhere have at least the same right to complain that he does, particularly when they are paying $2,000 for the privilege of waiting on him because his hospital is too cheap and greedy to hire sufficient staff and most ER doctors too cowardly to form a union to demand better working conditions.

What is it about patient satisfaction that frightens doctors so much (Ooh! Ooh! *raises hand* I know!)?

]]> By: Panda Bear, MDhttp://www.kevinmd.com/blog/2008/04/patient-satisfaction-and-physician.html#comment-85292 Panda Bear, MD Tue, 29 Apr 2008 14:10:00 +0000 http://clients.emmense.com/kevinmd/2008/04/patient-satisfaction-and-physician-compensation.html#comment-85292 You don't read my blog much, do you? You don’t read my blog much, do you?

]]> By: Anonymoushttp://www.kevinmd.com/blog/2008/04/patient-satisfaction-and-physician.html#comment-85278 Anonymous Tue, 29 Apr 2008 01:54:00 +0000 http://clients.emmense.com/kevinmd/2008/04/patient-satisfaction-and-physician-compensation.html#comment-85278 I hope that he is being sarcastic, otherwise he needs to get out of patient care. I hope that he is being sarcastic, otherwise he needs to get out of patient care.

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