Jiffy Lube vs doctor’s office

February 15, 2008

When it comes to your records, there is no contest.



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{ 7 comments }

1 Anonymous February 15, 2008 at 4:06 pm

I quit going to Jiffy Lube a long time ago because they kept trying to sell me services I didn’t need and they damaged the threads on my oil pan. That would be like going to my PCP for treatment for a sinus infection, having him offer to take out my appendix, and having him use a scalpel instead of a tongue depressor to check my throat.

By the way, I take my discarded magazines (with labels removed) to certain waiting rooms because the doctors seem to think everybody’s reading interests lie somewhere between three year old “Car & Driver” magazines and “People”. My Jiffy Lube did do better.

2 Fidel,MD February 15, 2008 at 4:56 pm

Here’s another difference: He paid JiffyLube in cash (or credit) right there, right now.

And his analysis of EMR’s leaves much to be desired. I don’t want any geneticist or Microsoft having access to my DNA without my express authorization, and I don’t care much what Goggle thinks about them either.

3 justin February 15, 2008 at 5:06 pm

Long article I didn’t read it. But Jiffy Lube has to keep your address, license plate, and the date of your oil changes on file. Plus they don’t have to keep the information secret.

EMR’s have a lot more information they have to access and cross access between other doctor’s offices and hospitals, and they have to stay confidential while still having offsite backup. All that costs lots of money. And doctor’s notes are long and unique, they can’t just push a button for “basic oil change” (unfortunately).

Basically, a stupid comparison.

4 Anonymous February 15, 2008 at 6:10 pm

Doctors should sell magazines, then no one would complain. Smart people know enough to bring something to read if they expect a wait.

As for Jiffy Lube; they seem to have databases unique to each store. And is this supposed to be an argument for cookie-cutter assembly line care? As for EMRs, there is no comparison with Jiffy Lube. The latter couldn’t give a rat’s ass what Sears did to your car or what kind of oil the Valvoline shop put in at the last oil change. You won’t ever see them spending for an integrated information management system that holds all the information about your car. People want EMRs thinking it is just as simple as the data intake at the oil change place. And they think that unlike the oil change place, doctors will pay for the costs of a system capable of accessing all other systems, everywhere, information on some big master server farm or in some little office hard drive, 24/7/365I don’t see that happening. Most EMRs are limited to the offices where they are generated, which makes them not much more useful than paper (VA excepted.)

5 Anonymous February 15, 2008 at 6:26 pm

There is of course, no comparison:

confidentiality demands

Vast gap in complexity and flexibility that is demanded.

Jiffy lube can decide what price it needs to charge to provide the chosen service and collect that 100% of t he time.

Jiffy lube can strip out the threads on my oil pan–as they did–and just be out their labor to rethread it–no pain an suffering claim at all.

6 Anonymous February 16, 2008 at 7:51 pm

And change the oil while the car’s running.

7 Mike February 17, 2008 at 7:05 pm

I’m not sure how long and how much it costs to become a Jiffy Lube employee, but I assure you, it isn’t the 11 years plus and hundreds of thousnads of dollars it costs to be a doctor.

I hate dopes that do these comparisons, and dont reflect on the negativity it incurs amongst patients.

Anyway, if this author thinks Jiffy Lube are a bunch of saints, then they truly must be lobotomized.

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