"Restrain the impulse to over-promise"

January 13, 2008

Another article on managing expectations.



Related posts:

  1. Be careful what you promise
  2. Ready to die, a promise kept
  3. Expectations in the ER
  4. Expecting perfection in medicine
  5. Controlling patient expectations
  6. "Calling something in"
  7. Who’s to blame for overutilization?


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