More than the language barrier

I agree, what an idiot–and a bigoted one at that. I guess she sort of forgot the history of China, which includes (like any country) plenty of instances of Chinese people not being real warm towards Chinese people.

That is even more common with gender prejudice. I’ve had a lot of women patients in our group practice come to me hurt and angry because their expectation that woman doctor X or Y would be more caring and take more time was disappointed in the extreme. Coldness, preoccupation, judgmentalism, greed, inattention, narcissism —all the things that make for poor doctor patient interactions are human qualities–not ethnic or gender qualities.